punkbuster
H.E.A.T.
Posts: 295Player
in Game Support
hi all i dont know if you to have this.today i start the game at aapg and when i was in game pb kick me and i update that pb and was same again i was in training and that working no kick but when i join some server i be kick from pb but this is not only me its some more player who be kick fom pb so you know that error.
Comments
2020.01.11-15.32.09 [34394.25] Log: PunkBuster Server: New Connection (slot #1) NN.NNN.NN.52:54519 [?] "USER" (seq 4730024)
2020.01.11-15.32.09 [34394.25] Log: PunkBuster Server: Player GUID Computed 000000000000000NNNNNNNNNNNNN(VALID) (slot #1) NN.NNN.NN.52:54519 USER
2020.01.11-15.32.09 [34394.55] Log: PunkBuster Server: RESTRICTION: USER (slot #1) [000000000000000NNNNNNNNNNNNN(VALID) NN.NNN.NN.52:54519] Service Communication Failure: PnkBstrA.exe
2020.01.11-15.32.09 [34394.55] ScriptLog: Force kicking player USER
2020.01.11-15.32.09 [34394.55] KickBanLog: (AAAccessControl_37) AAAccessControl::AAAccessControl:ForceKickPlayer( AAPlayerController_1, PunkBuster kicked player 'USER' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe )
2020.01.11-15.32.09 [34394.55] KickBanLog: Kicking Client.
2020.01.11-15.32.09 [34394.55] KickBanLog: Notifying Client with reason: PunkBuster kicked player 'USER' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe
by the way: thanks a lot for the new features for admins. great job!
New players and/or fresh installs for this game requires a manual update with:
http://punkbuster.com/pbsetup.php
Running this update will most likely fix the issue for most of the players, if this issue persist, players should check their firewall and/or anti virus is not blocking PnkBstrA.exe and PnkBstrB.exe.
Edit: If any developer has the chance to read this, please include an up-to-date version of PunkBuster in the installation files on steam to avoid problems like these in the future.
From what I can see from your screenshot PunkBuster doesn't launch correctly when connecting the game server, this might have to do of being blocked and/or an error that can happen from time to time. On your system PnkBstrA doesn't launch PnkBstrB. It should look like;
Changing PunkBuster homepath to [C:\Users\USR\AppData\Local\PunkBuster\PG\pb\]
Attempting to resolve master7.evenbalance.com
Resolved to [72.167.223.241] (14)
PunkBuster Client (v2.341 | A0 w) Enabled
Game Version [295917]
Connected to Server 217.146.91.83:7778
PB Services socket initialized
PnkBstrA successfully loaded PnkBstrB <--
PB Server assigned guid = PLAYER_GUID
Receiving from PB Server (w v1.892 | A1376 C2.341)
PnkBstrB service installed and started successfully <--
A simple solution when this happens is closing the game, opening Task Manager -> Processes then find PnkBstrB (32 bit), right click on that and press End Task. Then launch the game, join a server and see if you get the message in console PnkBstrA successfully loaded PnkBstrB.
If that doesn't work valid PunkBuster with;
http://punkbuster.com/downloads/pbsvc/pbsvc.exe
After that run;
http://punkbuster.com/pbsetup.php
Then launch the game again and watch for the message in console again.
What i ment is that when some players join one of my servers (#### Servername), i have a lot more kicks by this error then before the update was released. You may be correct with new players and old punkbuster versions, but that much?
And i do run those #### servers for more then a year and i never had big problems with them. So PnkBstrB.exe will only be executed when you start to play, not only running a server.
But thanks anyway for your help.