error downloading UMM to the server

24

Comments

  • -=HELL=-Blondie-=HELL=-Blondie Posts: 22Player
    must be STEAM, reported before i posted it, but got this answer
    "Unfortunately, we're not able to provide direct support for dedicated servers.

    Because dedicated servers are independently operated, we can't provide support for issues you may be experiencing when playing on or running them. If you're playing on a dedicated server and having issues, please contact the server operator for help.

    If you're running a dedicated server and having issues, you may be able to find helpful information in the Dedicated Server forums.

    I'm sorry we can't be of more help with this. "

    you all should raise your voice, the workshop is supported by steam.
  • x[BoW]x|NotoriouS^x[BoW]x|NotoriouS^ Posts: 7Player
    I am having the same issue. Server error logs indicate the server can't connect to the steam network.

    We have tried to manually upload the maps to the server. The maps do show up in the Vote Menu however, when you select a UMM it says "can't vote on this map"

    Makes me feel better its not just me having the issue. I have servers with Gameservers and EO Reality, both servers have the same issue.

    You need to actually also manually upload the umap file of the map itself to the ser files.

    Aapg/aagame/cookedpc/maps/

    Then also maybe add it on the rotation list(uncertain if its needed)

    Thank you, that did the trick. You don't have to add the maps to your servers map rotation to get this method to work, the maps did show up in the admin panel on the server.
  • Swinging-SafariSwinging-Safari Posts: 5Player
    did hear the devs have been notified from smuggler
  • -=HELL=-Pr0b3-=HELL=-Pr0b3 Posts: 99Player
    Sweet, good job Smuggie
  • x[BoW]x|NotoriouS^x[BoW]x|NotoriouS^ Posts: 7Player
    Also just in case if not aware, when uploading the maps to the server from your pc, it doesn't seem to prompt players to download the maps (if they are not currently subscribed to the map the server is on)

    Thus the players have to go to the steam workshop and download the maps manually before they can join the server.
  • -=HELL=-Pr0b3-=HELL=-Pr0b3 Posts: 99Player
    Oh diddnt notice,I unsubscribed from all and got promped myself. Might be random issue :/
  • -=HELL=-Pr0b3-=HELL=-Pr0b3 Posts: 99Player
    Maps still need to be added on the umm list btw ;)
  • ={101st}=Muzza455={101st}=Muzza455 Posts: 1,054Player
    Server owners .
    Make sure any update to a map is added manually.
    Also if the map is aleeady in your ugc manager put a bypass on that map.
    Do not ads new maps to ugc manager until this issue has been resolved .
    Doing this should stop the server searching for the map and not causing the ( currently downloading 0/2 maps) error and pausing your server.
  • 13Cav.Kendmac13Cav.Kendmac Posts: 74Player
    I tried to upload a map i am working on to our server, as with the rest of you, it will not download it . Tried copying it from my pc to the server , but still nothing, the map doesnt show up in the admin map change panel, and if i try a vote to change to it , i get the message cant vote on that map.

    Created a quick easy map and published that to see if i could get that one on, still the same

    Had a look in the workshop log and i get

    [2019-07-09 18:13:05] Workshop depot not defined for AppID 203290, using AppID itself
    [2019-07-09 18:13:05] [AppID 203290] Loaded workshop items in "c:\games\196_41_143_17_8777\1219235\aapg\Binaries\Win32\steamapps\workshop" (53 installed, 54 needed)
    [2019-07-09 18:13:05] [AppID 203290] Starting Workshop download job
    [2019-07-09 18:13:06] [AppID 203290] Get details for item 1797878531 failed : Access Denied
    [2019-07-09 18:13:06] [AppID 203290] Download item 1797878531 result : Access Denied
    [2019-07-09 18:13:06] [AppID 203290] missing content info for item 1797878531
    [2019-07-09 18:13:06] [AppID 203290] missing content info for item 1798068272
    [2019-07-09 18:13:06] [AppID 203290] Workshop update job started while app is running, commit : yes
    [2019-07-09 18:13:06] [AppID 203290] Finished Workshop download job : No Error
    [2019-07-09 18:13:06] [AppID 203290] Detected workshop change : removing unknown item 1797878531
    [2019-07-09 18:13:06] [AppID 203290] Starting Workshop download job
    [2019-07-09 18:13:07] [AppID 203290] Get details for item 1798068272 failed : Access Denied
    [2019-07-09 18:13:07] [AppID 203290] Download item 1798068272 result : Access Denied
    [2019-07-09 18:13:07] [AppID 203290] missing content info for item 1798068272
    [2019-07-09 18:13:07] [AppID 203290] Workshop update job started while app is running, commit : yes
    [2019-07-09 18:13:07] [AppID 203290] Finished Workshop download job : No Error
    [2019-07-09 18:13:07] [AppID 203290] Detected workshop change : removing unknown item 1798068272

    Not a 100% sure on what is going on there, but it does look like something is blocking the server from accessing the file
  • -=HELL=-Pr0b3-=HELL=-Pr0b3 Posts: 99Player
    edited July 9
    Add it to the umm config file also
  • -=HELL=-Blondie-=HELL=-Blondie Posts: 22Player
    edited July 10

    for kendmac and probe:

    1. upload your maps to
    "your_server"/AAPG/AAGame/CookedPC/Maps (the umap file is enough)
    2. add the umm list to your vote/rotation lists

    the ugc system is not working
    any player who has any problem to connect your server, should download the specific map manually

    good luck
    if u need any help, call me

    <3 important msg: plz remove my bans on private servers, thanks <3

  • -=HELL=-Pr0b3-=HELL=-Pr0b3 Posts: 99Player
    Server makes clients download, thats not an iaaue.

    Only server doea not download em ;)

    Importaint: please remove Blondies bans on private servers ;) <3
  • ={101st}=Muzza455={101st}=Muzza455 Posts: 1,054Player
    Thanks all for the input ,we need to share all info as we find a way around this.
    This issue really needs fixing as its global and effects all umm servers.
  • 13Cav.Kendmac13Cav.Kendmac Posts: 74Player
    quote="-=[TOS Violation]=-Blondie;67121"]
    for kendmac and probe:

    1. upload your maps to
    "your_server"/AAPG/AAGame/CookedPC/Maps (the umap file is enough)
    2. add the umm list to your vote/rotation lists

    the ugc system is not working
    any player who has any problem to connect your server, should download the specific map manually

    good luck
    if u need any help, call me

    <3 important msg: plz remove my bans on private servers, thanks <3

    [/quote]
    Server makes clients download, thats not an iaaue.

    Only server doea not download em ;)

    Importaint: please remove Blondies bans on private servers ;) <3

    Followed those instructions and managed to get it onto the server , so thanks for that,

    important msg:Done
  • -=HELL=-Pr0b3-=HELL=-Pr0b3 Posts: 99Player
    quote="-=[TOS Violation]=-Blondie;67121"]
    for kendmac and probe:

    1. upload your maps to
    "your_server"/AAPG/AAGame/CookedPC/Maps (the umap file is enough)
    2. add the umm list to your vote/rotation lists

    the ugc system is not working
    any player who has any problem to connect your server, should download the specific map manually

    good luck
    if u need any help, call me

    <3 important msg: plz remove my bans on private servers, thanks <3
    Server makes clients download, thats not an iaaue.

    Only server doea not download em ;)

    Importaint: please remove Blondies bans on private servers ;) <3

    Followed those instructions and managed to get it onto the server , so thanks for that,

    important msg:Done[/quote]

    Perfect :)
  • Keebler750Keebler750 Posts: 3,605Beta Tester
    The more you guys hack a fix, the harder it is to report on the actual problem. Heck, I can't even remember the RIGHT way anymore... One of the reasons I don't get involved is because everything in the UMM community is so far out of spec from what it was designed.

    It's kind of like not getting warranty support after you modified your car.
    ______

    This has been a test of the emergency flame-fest system. Please do not adjust your set.
  • -=HELL=-Pr0b3-=HELL=-Pr0b3 Posts: 99Player
    edited July 11
    Theres not hacked a fix, and the UMM got made to do what it does for user made maps, Not out of spec at all. UMM workshop is simply not communicating with the servers, only communicating with clients...

    Only difference now is: in order to play the UMM they need to be uploaded manually. The rest is as its been ever since last update of the procedure with UMMs
  • Keebler750Keebler750 Posts: 3,605Beta Tester
    I disagree. There are several UMM and server work-arounds in the wild at this point. I worked on testing the mission editor release, the UMM infrastructure, and the Host A Server tool. The process is absolutely out of spec at this point.
    ______

    This has been a test of the emergency flame-fest system. Please do not adjust your set.
  • -=HELL=-Pr0b3-=HELL=-Pr0b3 Posts: 99Player
    Okay, hopefully they get it working again still :)
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