error downloading UMM to the server

server wont download the UMM , aaserver.log shows:
2019.06.14-04.44.06 [30143.93] SteamUGCManager: USteamUGCManager::OnDownloadItemResult Result no/failed network connection. Id: 1121633218
2019.06.14-04.44.06 [30143.93] SteamUGCManager: There was an error downloading map no. 1121633218 Error: (null)
2019.06.14-04.44.06 [30143.93] SteamUGCManager: FSteamUGCRecvItemDownloadResult::ProcessAsyncCallback Id: 1121633218
[2019-06-14 07:10:59] [AppID 203290] Download item 1320915201 result : Failure
[2019-06-14 07:10:59] [AppID 203290] Finished Workshop download job : No connection to content servers
[2019-06-14 07:10:59] [AppID 203290] Detected workshop change : changed cached item 1320915201, new manifest 3383427841240770711
same result on every map for the last 2 days, any ideas ?
2019.06.14-04.44.06 [30143.93] SteamUGCManager: USteamUGCManager::OnDownloadItemResult Result no/failed network connection. Id: 1121633218
2019.06.14-04.44.06 [30143.93] SteamUGCManager: There was an error downloading map no. 1121633218 Error: (null)
2019.06.14-04.44.06 [30143.93] SteamUGCManager: FSteamUGCRecvItemDownloadResult::ProcessAsyncCallback Id: 1121633218
[2019-06-14 07:10:59] [AppID 203290] Download item 1320915201 result : Failure
[2019-06-14 07:10:59] [AppID 203290] Finished Workshop download job : No connection to content servers
[2019-06-14 07:10:59] [AppID 203290] Detected workshop change : changed cached item 1320915201, new manifest 3383427841240770711
same result on every map for the last 2 days, any ideas ?
Comments
tried all already, followed the log file, these failures happening every 20 minutes, the server has been started more than enough, manually uploading causes "can't vote on that map" message, it could be a good solution for now
Remember to delete the one from steam first if its there.
You can find the map to upload here
C:\Program Files (x86)\Steam\steamapps\workshop\content\203290
its not relating my problem, it wont even download the maps to the server, that is my problem, the connection to the workshop falis in some point
these are the lines from log file regarding the last actions made by UGC manager
2019.06.14-19.10.04 [15357.19] WarmUpMode: The server is currently downloading User Made Maps (12 of 6)
2019.06.14-19.10.04 [15357.19] WarmUpMode: No longer waiting for updates
2019.06.14-19.10.04 [15357.19] WarmUpMode: There was an error downloading some maps.
2019.06.14-19.10.04 [15357.39] SteamUGCManager: USteamUGCManager::OnDownloadItemResult Result Generic Failure. Id: 686725530
2019.06.14-19.10.04 [15357.39] SteamUGCManager: There was an error downloading map no. 686725530 General Failure
2019.06.14-19.10.04 [15357.39] SteamUGCManager: FSteamUGCRecvItemDownloadResult::ProcessAsyncCallback Id: 686725530
2019.06.14-19.10.04 [15357.72] SteamUGCManager: USteamUGCManager::OnDownloadItemResult Result Generic Failure. Id: 887070668
..........
anyway it might be steam problem, ill try there
I deleted the server and reinstalled everything.
Added all the maps we wanted again,
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[SteamUGCManager.SteamUGCManager]
ServerSubscribedItems=(IdString=1194091526)
ServerSubscribedItems=(IdString=1729260836)
ServerSubscribedItems=(IdString=1458729342)
ServerSubscribedItems=(IdString=581035023)
ServerSubscribedItems=(IdString=599620762)
ServerSubscribedItems=(IdString=940999512)
ServerSubscribedItems=(IdString=602191914)
ServerSubscribedItems=(IdString=673199138)
[AALauncher.ClientSettings]
Connection=true
[AALauncher.ServerSettings]
IPAddress=dhcp
SteamPort=80-200,42
GamePort=200-250,300-350,9
QueryPort=400-402,408-900,456456456
GameVersion=1.0.0.0
[AALauncher.LogSuppressionDefaults]
SuppressedLogEntry=SteamUGCManager
SuppressedLogEntry=TriggerSteamUGCMapsUpdate
[IniVersion]
0=1561801523.000000
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
+MapRotationList="FLO_RockyRoad_EX"
+MapRotationList="FLO_Overload_VIP"
+MapRotationList="FLO_Raptus_EX"
+MapRotationList="FLO_Coldfront_C4"
+MapRotationList="FLO_Redline_VIP"
+MapRotationList="FLO_Rusneyev_EX"
+MapRotationList="FLO_UrbanAssault$76561198013840783_TH"
+MapRotationList="FLO_Crossfire$76561198253001376_C4"
+MapRotationList="flo_AGsJunkyard$76561198000895822_ex"
+MapRotationList="FLO_MudBoggin$76561198080468005_c4"
+MapRotationList="FLO_ALLEY$76561198031959356_th"
+MapRotationList="flo_blackwidow$76561198015172632_vip"
+MapRotationList="flo_DrugCamp$76561197970938710_TH"
+MapRotationList="FLO_Decerpt$76561197971401004_ac"
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
+MapVoteList="FLO_Uptown_EX"
+MapVoteList="FLO_Uptown_VIP"
+MapVoteList="FLO_Watchdog_AC"
+MapVoteList="FLO_Watchdog_C4"
+MapVoteList="FLO_UrbanAssault$76561198013840783_TH"
+MapVoteList="FLO_Crossfire$76561198253001376_C4"
+MapVoteList="flo_AGsJunkyard$76561198000895822_ex"
+MapVoteList="FLO_MudBoggin$76561198080468005_c4"
+MapVoteList="FLO_ALLEY$76561198031959356_th"
+MapVoteList="flo_blackwidow$76561198015172632_vip"
+MapVoteList="flo_DrugCamp$76561197970938710_TH"
+MapVoteList="FLO_Decerpt$76561197971401004_ac"
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Still Logfiles show problems:
[2019-06-29 14:55:19] Update workshop job for app 203290 canceled: No details (No connection to content servers)
[2019-06-29 14:55:19] [AppID 203290] Cleared workshop info for item 602191914
[2019-06-29 14:55:19] [AppID 203290] Download item 602191914 result : Failure
[2019-06-29 14:55:19] [AppID 203290] Finished Workshop download job : No connection to content servers
[2019-06-29 14:55:19] [AppID 203290] Starting Workshop download job
[2019-06-29 14:55:19] [AppID 203290] Detected workshop change : changed cached item 602191914, new manifest 6156985116014744697
[2019-06-29 14:55:19] [AppID 203290] Workshop update job started while app is running, commit : yes
[2019-06-29 14:55:19] Update workshop job for app 203290 canceled: No details (No connection to content servers)
[2019-06-29 14:55:19] [AppID 203290] Cleared workshop info for item 673199138
[2019-06-29 14:55:19] [AppID 203290] Download item 673199138 result : Failure
[2019-06-29 14:55:19] [AppID 203290] Finished Workshop download job : No connection to content servers
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Yes adding the maps manually work, its just more work.
Anyone know a fix to make the server download the maps?
Server does prompt to users having to download and users download them when joining.
But server does not actually have the maps so they can not be voted for unless we manually upload the maps to the server first
"you live only once, don't waste your time just find me something to rhyme"
quote from : -=[TOS Violation]=-Blondie's "Surfing on Mars"
Check your server log files regarding "workshop"
The UMM workshop servers where the maps are stored is probably down.
Who's in charge of that I do not know.
Hopefully they fix it soon
We need a dev on this .
Many servers now .
I wake up to my steam lighting up with multiple clans messages about this topic.
Steam AAPG sync issue.
PLEASE PLEASE PLEASE
Someone get hold of this situation and report to steam.
Ie ... security policy changes . Do server providers need to agree something before steam allows access again to workshop content.
We all get updates to security policies and ageement on our personal devices .
So do server companies get the same ?
We have tried to manually upload the maps to the server. The maps do show up in the Vote Menu however, when you select a UMM it says "can't vote on this map"
Makes me feel better its not just me having the issue. I have servers with Gameservers and EO Reality, both servers have the same issue.
You need to actually also manually upload the umap file of the map itself to the ser files.
Aapg/aagame/cookedpc/maps/
Then also maybe add it on the rotation list(uncertain if its needed)
i am still getting multiple messages from server owners with the same issues , not specific to any provider.