Lag in official servers
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-[iG]-BlackDragon77
Posts: 37Player
in Game Support
Why official servers have been so laggy about last week at least?
Comments
The EU servers. Their code is CDG maybe? The ping is not high, but something is making them lag pretty bad from time to time.
Yea the EU ones. Even US servers work better with twice high ping.
The things we have seen so far are;
FRA13 Gets lagg spikes every minute or so, not like oh lagg i teleport but it freeze's the game for couple seconds and then continues again. This doesn't matter if we have halve of the players or full server.
Private servers have lagg issues too, I found that single fire is the best option for those server because when shooting full auto they will not die after a full clip on their chest.
Also not sure if it's related, after the maintenance on Monday for the Auth server it got worse for both official servers as private servers. So might be a good start to see if there is a conflict there.
That's really good info, thank you. We have seen performance issues on the sports side as well since the patch (which I've also been chasing down). This is a good lead!
France and private servers, that all?
So far I can tell yes, there are only a view private servers I can access if you catch my drift and some work normal, but most have lagg issues. I joined FRA1 today for couple min and it looks fine on that one, accept PB isn't running there so I don't play long enough to say it's perfect.
FRA1 is a test server which i why PB isnt on there.
We have been seeing intermittent lag issues and and keeping an eye on it.
However, I realize this doesn't tell me anything about what the FRA servers are experiencing but I checked our locals first.
Just join FRA13 and sit in spectate for lets say 5min, you'll see what I mean..
Might put some more light on it that way.
Ok so I checked the Frankfurt server metrics alongside the US server metrics and utilization-wise there isn't any difference. Obviously there are fewer instances overall but I didn't see any red flags to clue me into anything.
I'll have to login myself to delve further.
FRA13 (FRA1 works perfect, even thought im from East Europe), and there was map OAK12(might be wrong, but it was european server I believe, since ping was <100 for sure) or something like that, that one was weird two.
It's OK up to some certain time, when nades hit walls like not catching moment when i released button, and same goes for shoting. All the controls get huge delays.
I entirely take your word for the lag but when it is happening the servers themselves arent even blinking.
We will keep working on this, but I would be particularly interested in feedback wise is what servers you are seeing it on and when (roughly)
So it is one particular server in Frankfurt?
AD12 Go. A delay in the throw of the flash, sometimes it takes a lot longer to start flying, over a second.
Recorded yesterday I think. Grenade 10 second prior of video had no delay whatsoever.
Edit
I could get an exact time tomorrow if it matters.
FRA1 don't have this, maybe rarely, but on FRA13, thats 50% or nades, flashes.
Alot of people have been complaining on the SYDNEY Australia Servers of late about lag spikes. Alot of them seem to coincide with players joining the server. Player joins the server, alot of players on the server lag out for up to 5 seconds some were reporting. Not all players, but last week or so has been alot of players getting it at the same time.
Oddly enough, the night of the most complaints last week, I actually had little to no lag all night in about 6 hours of playing, which is weird for me, I usually feel it too, especially with almost every player on the server complaining about it (with the exception of the odd 1 to 2 second freeze "lag" here and there of course, but only got that 2 or 3 times during that night too)
Doc
http://bugreport.americasarmy.com
When the shudder occurs the FPS dives to 0 and the ping also dives to 0.
Then the next half a second it quickly creep back up.
High ping, low ping, official or private, full server, empty server. The shuttering is across the board.
Aslo having PB enable or disabled on the server makes no difference.