AAGame.exe has stopped working

Comments

• [ENG]Uni-Sol Posts: 3,185Player

  March 2017

  Have you tried removing config files from Documents?
  
  ...Documents\My Games\America's Army Proving Grounds

  If my trollery drives you crazy, you'd better put on your seatbelt.

  
  
  
  
  
  
  
• [ENG]Uni-Sol Posts: 3,185Player

  March 2017 edited March 2017

  [ENG]Uni-Sol wrote: »

  Have you tried removing config files from Documents?
  
  ...Documents\My Games\America's Army Proving Grounds

  
  Be careful if you make UMMs they are stored in this file structure, so make a backup of the maps before you remove it, so that you can replace them after.
  
  Oopps.. Quoted rather than edited, apparently even 2,900 posts on, I'm still a forum newb

  If my trollery drives you crazy, you'd better put on your seatbelt.

  
  
  
  
  
  
  
• {IRISH}loxalot Posts: 64Player

  March 2017

  You weren't specific so I deleted all the files in the Config folder you referenced. I followed that with a verify integrity of game files, waited for it to download what it said was 2 files. Started the game, it crashed.
  
  Log file:
  

  Log: Log file open, 03/05/17 11:44:27
  Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
  Log:  ... running in INSTALLED mode
  DevConfig: GConfig::Find has loaded file:  ..\..\Engine\Config\ConsoleVariables.ini
  Init: Version: 9656
  Init: Epic Internal: 0
  Init: Compiled (32-bit): Jan 26 2017 16:04:27
  Init: Changelist: 1202061
  Init: Command line: 
  Init: Base directory: E:\Steam\steamapps\common\America's Army\AAPG\Binaries\Win32\
  Init: AAGame Build Info OPEN BETA - CL 212105
  [0000.34] Init: Computer: DESKTOP-EDFK5BM
  [0000.34] Init: User: loxalot
  [0000.34] Init: CPU Page size=4096, Processors=4
  [0000.34] Init: High frequency timer resolution =3.421873 MHz
  [0000.34] Init: Memory total: Physical=31.9GB (32GB approx) Pagefile=36.7GB Virtual=4.0GB
  [0000.34] Init: Presizing for 33476 objects not considered by GC, pre-allocating 0 bytes.
  [0000.34] Init: Object subsystem initialized
  [0000.36] Log: CachePaths() took 0.02 Seconds
  [0000.76] Log: Found D3D11 adapter 0: NVIDIA GeForce GTX 1080
  [0000.76] Log: Adapter has 3072MB of dedicated video memory, 0MB of dedicated system memory, and 1023MB of shared system memory
  [0000.79] Log: Found D3D11 adapter 1: Microsoft Basic Render Driver
  [0000.79] Log: Adapter has 0MB of dedicated video memory, 0MB of dedicated system memory, and 4095MB of shared system memory
  [0000.86] Log: Shader platform (RHI): PC-D3D-SM3
  [0000.93] Log: PhysX GPU Support: DISABLED
  [0009.76] Log: 89351 objects as part of root set at end of initial load.
  [0009.76] Log: 0 out of 0 bytes used by permanent object pool.
  [0009.76] Log: Initializing Engine...
  [0009.93] Log: Wwise(R) SDK Version 2015.1.4 Build 5497. Copyright (c) 2006-2012 Audiokinetic Inc. / All Rights Reserved.
  [0011.82] TobiiEyeX: FTobiiEyeXController::FTobiiEyeXController()
  [0011.82] TobiiEyeX: FTobiiEyeXController::EyeXInit((null))
  [0013.58] Log: === Critical error: ===
  Fatal error!
  
  Address = 0x7751a832 (filename not found) [in C:\WINDOWS\System32\KERNELBASE.dll]
  Address = 0x200163f  (filename not found) [in E:\Steam\steamapps\common\America's Army\AAPG\Binaries\Win32\AAGame.exe]
  Address = 0x1fea2cf  (filename not found) [in E:\Steam\steamapps\common\America's Army\AAPG\Binaries\Win32\AAGame.exe]
  Address = 0x1d78c0f  (filename not found) [in E:\Steam\steamapps\common\America's Army\AAPG\Binaries\Win32\AAGame.exe]
  
  

  
  I looked and did find the Kernelbase.dll file as well as the AAGame.exe file.
  
  Windows 10 64bit, 32GB DDR4, GTX1080, i5 6600k
  All drivers and updates are up to date.
  
  I really don't want to reinstall windows.

  http://steamcommunity.com/id/loxalot/myworkshopfiles/
  
  
• [ENG]Uni-Sol Posts: 3,185Player

  March 2017

  Your not the only person having this exact issue, last I heard, Devs are looking into a possible solution.. in the meantime since the game works for most people, that's enough to tell us it's a problem with your PC somewhere.
  
  http://forum.americasarmy.com/discussion/comment/48703/#Comment_48703
  
  http://forum.americasarmy.com/discussion/5809/not-launching-after-update-still-a-problem/p1
  
  Since you say that you "had" the game working, have you added changed any hardware/software since the game last worked? also, rather than going to the trouble of a full re-install of windows, maybe a system restore to a time the game worked might help?
  
  Unfortunately it's very hard to remedy issues like this when it only happens to "some" players and not others.

  If my trollery drives you crazy, you'd better put on your seatbelt.

  
  
  
  
  
  
  
• {IRISH}loxalot Posts: 64Player

  March 2017

  I had already read those posts.
  
  I don't have a backup, thought I did but don't so I'm stuck waiting for devs or doing a windows reinstall.
  
  Thanks.

  http://steamcommunity.com/id/loxalot/myworkshopfiles/
  
  
• RED@nus Posts: 1Player

  October 2017

  I have exactly the same problem, I contacted AA developer K0$H3R and his answer was that they were overwhelmed by the release of AA Proving Grounds on PS4 that this was not important and never heard back from him or anyone of the support staff. I am very disappointed.
• -[U|S|A]-Gorilla Posts: 706Administrator

  October 2017

  If your having this issue then add me to steam and we can go threw a few things that might help fix the problem. Steam is -=MvC=-Gorilla
• doogle! Posts: 671Player

  October 2017

  Please share your troubleshooting tips here Gorilla, as it seems there are over 5 threads with this exact issue and no clear resolution. 5 players equates to 29% of the PC versions user base.
• Keebler750 Posts: 3,605Beta Tester

  October 2017

  RidiculousUsername, I'm hard pressed to believe KO$HER said "it's unimportant." My guess is that's your interpretation.

  ______
  
  This has been a test of the emergency flame-fest system. Please do not adjust your set.
• Keebler750 Posts: 3,605Beta Tester

  October 2017

  By the way, bad UMMs have been known to cause crashes. Could that be it?

  ______
  
  This has been a test of the emergency flame-fest system. Please do not adjust your set.
• doogle! Posts: 671Player

  October 2017

  Keebler I've played a ton of bad UMMs and my game has never crashed
• -[U|S|A]-Gorilla Posts: 706Administrator

  October 2017

  I have to agree that some of the UMM can make the game crash on you. I have a vary nice set up and for some reason every once in a blue moon this will still happen. Normally when my PC is trying to do to much because I am running to much. I like to keep myself busy with the 3 monitors lol. As for the tips my plan is to make a video. There are many little things that can cause little issues like this to arise. This would give me another op to do so if I were contacted :P