Authentication Down again

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Comments

  • -SD-DELTON-ACI--SD-DELTON-ACI- Posts: 1,548Player
    edited August 2017
    I have switched one of our servers to Battlefield Bad Company 2 what's the point in having two you cannot play on.
    If it continues I will have no option but to cancel our other server its pointless paying for something you can not play on.
    If you like bc2 here is the name and ip
    -SD-SoulDefenders.
    Ip 77.75.123.210:19567 maps are set to rush..
    gKQ6BB2.png
  • FlatlanderFlatlander Posts: 630Player
    Keebler750 wrote: »
    Has ANYONE tried the LAN server gameplay solution I posted multiple times and no one responded....? You CAN play while Auth is down.

    Its a wellknown way used in the old days to get onto a server but NO solution. Maybe noone responded because it makes no sense idleing alone or with 1 or 2 friends on a server. Its easier these days to just pick another title from the steamlist...

    AAPG is good!
  • -=HELL=-sneakyrat-=HELL=-sneakyrat Posts: 54Player
    @ TOTS can you answer me This: do you guys want to loose aapg on the pc? Because if not Then there Needs to be Done something asap. Alot off my steamfriends allready stopped playing And I saw the game They are playing. Dont Think They Will
    Come back soon........

    Dont know Why you guys are so keen on bringing the game on ps4 But that is not my decision. What I do know is that the game Will be lost in all the other games there are on the ps4


    Hope you Will fix This problem soon Because iT is allready over a month

    Cheers sneaks

  • doogle!doogle! Posts: 734Player
    What a joke.
  • ^]-[ammer_T!me!^]-[ammer_T!me! Posts: 91Player
    At least acknowledge there is a problem? Only players posting in a game breaking issue topic is not a good sign...
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  • [ENG]Uni-Sol[ENG]Uni-Sol Posts: 3,193Player
    It's been a few days, maybe the devs are on holiday? Maybe they even went camping without us :lol:
    If my trollery drives you crazy, you'd better put on your seatbelt.






  • -Saint-Saint Posts: 7Player
    Good grief Charlie Brown
  • TheTotsTheTots Posts: 2,278Player
    The issue is still ongoing, as you are all aware. The database team is continuing to monitor and work on the auth issues.

    I know this is frustrating, trust me we are frustrated as well. This massive amount of PS4 players is taxing the AAPG systems harder than ever and it's bringing to light issues that never showed up with our previous player numbers.

    We're fixing them as fast as we can. The situation is steadily improving but we still have work to do.

    To put it in perspective, the lowest point of a normal day on PS4 has more players than our highest daily PC numbers.

    We didn't expect AAPG to be such a runaway hit on PS4, but it's a very exciting time. It'll be a lot more exciting once this all gets fixed!
    The game wasn't made exactly to my specifications, so I feel it's broken.

  • -R@MPAGE--R@MPAGE- Posts: 151Player
    TheTots wrote: »
    The issue is still ongoing, as you are all aware. The database team is continuing to monitor and work on the auth issues.

    I know this is frustrating, trust me we are frustrated as well. This massive amount of PS4 players is taxing the AAPG systems harder than ever and it's bringing to light issues that never showed up with our previous player numbers.

    We're fixing them as fast as we can. The situation is steadily improving but we still have work to do.

    To put it in perspective, the lowest point of a normal day on PS4 has more players than our highest daily PC numbers.

    We didn't expect AAPG to be such a runaway hit on PS4, but it's a very exciting time. It'll be a lot more exciting once this all gets fixed!

    Let me sum this up for everyone. "We don't really care about you AA originals who have been here since the beginning because we don't have the kind of activity on pc that PS4 is having." Hey tots. Let me know if those PS4 numbers are still looking solid by the time you're out of beta in two years. Unbelievable response by a community manager. The fact that pc players are forced to deal with issues stemming from you guys bringing the game to console is a travesty and will ultimately be your demise.

    Ask me if I am salty.
    image
  • TheTotsTheTots Posts: 2,278Player
    I'm sorry you're upset but we haven't stopped caring about the PC players. This issue is happening on both platforms, and it's terrible for both sides. The Army wanted to see the game on console, so we made it for them. It doesn't change our "allegiance" or anything, it's just another platform.

    Once we get these authentication issues fixed things can return to normal again.
    The game wasn't made exactly to my specifications, so I feel it's broken.

  • -hyperlite--hyperlite- Posts: 104Player
    Thanks for the update. It's very frustrating to deal with this on a daily basis. It's been previously stated, but I think it can always be reiterated, we play the game because we truly enjoy it, and sitting on this side of things I feel that there is always room for improvement on the transparency from the back end of things.


    I'm curious, what are the average daily players playing at one time on PS4, and what is the max.
  • ~Gorilla~~Gorilla~ Posts: 793Administrator
    I only hope that it can be taken care of swiftly. To think of having another couple of weeks or months with this issue is a catastrophe. $ wasted on servers and time wasted for those players that spend their time filling those servers.
  • -=HELL=-sneakyrat-=HELL=-sneakyrat Posts: 54Player
    Thx for update
  • doogle!doogle! Posts: 734Player
    I'm very happy that AAPG is doing very well on PS4. We just need a pin cushion on the forums, so I'm glad you're letting these posts go. The most disappointing part is that there are not enough resources...whether that's money, servers, qualified personnel...to correct this problem.

    How long before this new player base on PS4 gets tired of waiting for a fix? There aren't many broken alpha and beta game out there available to the public on that platform...not like PC. We're used to playing unfinished money grabs in the Steam Store. I hope they understand that it's a beta and stick around long enough for AAPG to get it's act together. Would really be a shame because it seems like people like the game, but is the level of support going to drive them away?
  • TheTotsTheTots Posts: 2,278Player
    That is the fear of course doogle. I'm not going to pretend to fully understand the database issues, but I know our team. They're good, really good. The fact that this is taking so long tells me this is an issue in uncharted territory. We also operate in a much more complex network environment due to being part of the Army. It's not as direct and "simple" as a normal game's back end would be.

    Just this morning when I woke up I saw a group text that had been going most of the night with DB team members working a 20 hour day on this.

    It sucks, I know, but we're giving it everything we've got.
    The game wasn't made exactly to my specifications, so I feel it's broken.

  • -R@MPAGE--R@MPAGE- Posts: 151Player
    TheTots wrote: »

    It sucks, I know, but we're giving it everything we've got.


    I hope so. I guess that is all that we can ask. I would like to second doogle though. I know plenty of console players and they may not have that same patience that a PC player may have.


    image
  • -R@MPAGE--R@MPAGE- Posts: 151Player

    I'm curious, what are the average daily players playing at one time on PS4, and what is the max.

    Can we get this? Not saying that you have to prove yourselves to us, but I am just really curious what the numbers look like.
    image
  • TheTotsTheTots Posts: 2,278Player
    We're looking at ~40k+ unique PS4 players daily and 3-7k on at any given time
    Still only released in the US, though there are work arounds and some players are from other locations.
    The vast majority though are from the US. Pretty neat!
    The game wasn't made exactly to my specifications, so I feel it's broken.

  • SHANE523SHANE523 Posts: 69Player
    That is AWESOME! Glad to hear that you are having this kind of success!

    I know there is a descent amount of SOCOM players looking for the next "SOCOM" and so far you have been the closest to it. I hope you have continued success.

    I will say this. I don't have the SOCRACK feeling (yet) but pretty close. I have actually been looking forward to playing AAPG when I get home from work. That has been rare since SOCOM for this me to be that way.
  • Hc|Captain(HUN)Hc|Captain(HUN) Posts: 113Player
    TheTots wrote: »
    We're looking at ~40k+ unique PS4 players daily and 3-7k on at any given time
    Sounds unbelivable :D why was the pc version never so popular??





    Hc|Captain(HUN) -
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