Rank problem

-{XL}-It''sCrosser!-{XL}-It''sCrosser! Posts: 61Player
edited August 2016 in Game Support
Hi everyone, i am writing about a problem related to my level. For months now, my rank is stuck at SSG III, although I need to get higher points. Someone happened to something like that? I do not know how to remedy them O.o

2zsmcnd.jpg

34pz8uc.png
xlegion.it
Referent of the Italian Community of AA
Steam ID: Crosser

iMac 27"
Intel Core i5-4570
CPU @ 3.20 Ghz
8 Gb RAM
Nvidia Ge Force GT 755M

Comments

  • ~Gorilla~~Gorilla~ Posts: 793Administrator
    It takes much longer at that rank to rank higher but what I have noticed is that I do not always get the points earned if I do not stay to the end of the match. A good idea would be to go to you AAPG account at https://www.americasarmy.com/ then write down your exp then play a few rounds and then relog into the account and check the points and see if they differ.
  • Idle_WildIdle_Wild Posts: 32Player
    I do not always get the points earned if I do not stay to the end of the match

    This issue was supposed to be fixed in a previous release. If that's happening to you contact support and let them know there is a bug.

  • m_hermannm_hermann Posts: 656Moderator
    It might be the { },
  • Thanks for the answers guys. I try to check my ExP, play some rounds and relog but nothing change. M_Hermann all my clan member have the " {} " but the problem is only for me :/
    34pz8uc.png
    xlegion.it
    Referent of the Italian Community of AA
    Steam ID: Crosser

    iMac 27"
    Intel Core i5-4570
    CPU @ 3.20 Ghz
    8 Gb RAM
    Nvidia Ge Force GT 755M

  • m_hermannm_hermann Posts: 656Moderator
    try this: https://www.americasarmy.com/support/general
    since it seems to specifically be your account. Might be something wrong on the DB end. just give them enough detail up front so you don't get the e-mail version of ping-pong.
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