Yet another thread on how to save the game (YATOHTSTG)

Everyone's favorite topic is back! But this time is different. Here's a summary of all the negative reviews on steam from Aug 1, 2015 -> present, which roughly coincides with the game's release date. I think the sample is big enough and more importantly its relevant to the final game. I've tried to classify each comment into the appropriate bucket as fairly as I can, but some discretion is being applied. Sometimes reviewers leave multiple comments but those comments all get counted. Hopefully this can be a civilized discussion :)

* applies to both open-beta and final release

Other
Advertising 5
Preferred beta/AA2/AA3 18
Lack of servers 2


Technical Issues
comment: Sometimes the reason provided isn't very clear, so it's possible some of the issues below could really be the same thing (for example 'sign in issues' may be the same as 'game wouldn't load'), but I can't really tell the exact reason for some of them.

Game kept kicking (pb) 22
Game kept kicking (not pb) 15
Sign in issues 8
Game wouldn't load 5
Buggy/Unstable (game crashes/game bugs) 25
Laggy/Bad netcode 15
Game performance (low fps) 10
Graphic bugs (including shadows) 2
Lack of game support 1
Poor audio 6


Gameplay
Too much time between respawns 5
Getting kicked for being idle 1
Lack of votekick 2
No way to identify & report cheaters/griefers 1

Mechanics
Not skill based 2
Lack of attention to comp community 1
Too much (or trying to be) like CS:GO/COD 6
Not enough realism 8
Hit detection/Bullet mechanics/ADS/Recoil/Control issues 12
Feels 'clunky' 3
Lack of gun balance 1
Supported 1
Enemy spotting 1

Features
Not enough guns/Skins 4
Poor graphics 2
Too few maps 2
Maps too basic in appearance 2

Community
'Too many cheaters' could just be frustration at being new at the game and getting killed all the time. Or it can really be too many cheaters, but I don't think so. Some of it can be counted in the 'matchmaking system' bucket because that would be the fix, but I kept it separate because there were people who explicitly asked for it.

Abusive players 9
Lack of help for new players 3
Too many cheaters 7
Not enough teamwork/Communication 5
Lack of matchmaking based on skill 5
Team stacking 1
* Votekick/ban abuse 5



Finally, a breakdown:

Other 11.21%
Technical Issues 48.88%
Gameplay 4.04%
Mechanics 15.70%
Features 4.48%
Community 15.70%

I think it's clear that a lot of the negative reviews are for technical issues (pb is probably the biggest issue for most people). If that can be fixed at least more people would have a chance to play the game and hopefully like it long enough to stick around. Maybe they'll get their friends to play it too.

For community, probably a skill matching system would resolve almost all the issues. It would cut down on all the abuse and the feeling that everyone else is cheating because they're better than you.

Game mechanics has been discussed to death so I'm not going to go into that, but people did raise them. The one thing I will say though is that it's probably better just to REFINE the game than to make it radically different than what it is now. Nobody wants to keep re-learning how to play a game, especially if you've invested so many hours in playing a certain way. And no, I'm not sure some of the changes being proposed are really improving the game in any way, other than for a small group of players.

I'm also going to say that radically changing the game again will probably turn more people off, and the next survey for the next version we'll probably have a higher number of people who stop playing because they thought AAPG was the best (as some think beta/AA2 were).

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Comments

  • CrushmasterCrushmaster Posts: 501Player
    Great piece of work. I can definitely attest to technical issues being a big issue; I've seen lots of people post in the AA:PG Steam forum about getting kicked.
  • SSKnecaboSSKnecabo Posts: 2,721Player
    Technical issues being #1 is no surprise. Love mechanics and community being #2 though with all the love those two get in here.
  • [ENG]Uni-Sol[ENG]Uni-Sol Posts: 3,193Player
    Summary of negatives? from people who play.. die a couple times and then don't play again then leave a review that game sucks? like they know what will fix it from there extensive knowledge and thousands of hours playing :confused:

    You can learn more about how bad the game is from the positive reviews :lol:
    If my trollery drives you crazy, you'd better put on your seatbelt.






  • CrushmasterCrushmaster Posts: 501Player
    Summary of negatives? from people who play.. die a couple times and then don't play again then leave a review that game sucks? like they know what will fix it from there extensive knowledge and thousands of hours playing :confused:

    You can learn more about how bad the game is from the positive reviews :lol:
    That's true to some degree, but it is pretty disturbing to see how many people had severe tech issues. It's not exactly a good first impression.
  • 4DChessGenius4DChessGenius Posts: 2,161Player
    Does punkbuster even do anything? I wonder what the ban stats are for it.
    You joined the world's greatest army to become a graphic artist? Outstanding!
  • [ENG]Uni-Sol[ENG]Uni-Sol Posts: 3,193Player
    I know it runs on your PC as soon as you start it up, WITHOUT even having a game that adopts its use running.. I aint never been a fan of PB, but it's the only AC and deterrent we have so I think were kinda stuck with it.
    If my trollery drives you crazy, you'd better put on your seatbelt.






  • =IK=Doba==IK=Doba= Posts: 2,789Player
    Yeah nice review indeed, no surprise technical is the #1 reason, I mean we constantly see people having issues.

    Also no surprise community comes second with players like Bam lel :wink:
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  • Yato^Yato^ Posts: 103Player
    Thing with punkbuster is that it seems to cause more problem for the people trying to play the game rather then the people trying to cheat in the game. Meanwhile it becomes apparent when PB isnt doing it's job. Even if the instances of the people with cheats bypassing PB are a minority they stand out a lot.

    Should really adopt VAC bans tbh, even though it isnt perfect it's still far more effective than PB when it comes to keeping the vermin out. We all have, atleast those of us paying attention, seen that one suspicous guy, fresh account, doing really well. It just so happens to be a VAC ban on his account. Surely not a coincedence.
  • n1]LeXy^n1]LeXy^ Posts: 16Player
    Should really adopt VAC bans tbh, even though it isnt perfect it's still far more effective than PB when it comes to keeping the vermin out. We all have, atleast those of us paying attention, seen that one suspicous guy, fresh account, doing really well. It just so happens to be a VAC ban on his account. Surely not a coincedence.

    Pillowpants, when you have ACI LiveSecure running on your server ACI will kick players who have a VAC ban and it will do 'Cross-game kicks'.
    in my opinion ACI LiveSecure is the only thing which helps at least a bit in order to exclude such players. unfortunately punkbuster is needed for LiveSecure to get 'into' the game.

    I'm just wondering, why this still is not running on the official servers...

    LeXy^
  • K!Dz.applePIEK!Dz.applePIE Posts: 1,050Player
    edited February 2016
    To my surprise there are still some people out there who think VAC bans are given for not so important stuff (like skin hacking etc etc) Therefore there is still a nonsense discussion about if VAC bans are not important as PB bans, which I find quite funny, as VAC with the resources of Valve has much more effectiveness to stay on top of cheese eating than PB with Evenbalance behind it.

    So I wished AAPG would switch to VAC as A/C so the issues also related to PB would all go away.
    How many gamers have you heard losing connection to a game because of VAC system?

  • SSKwaNtedSSKwaNted Posts: 266Player
    In 3 years playing this game I probably got kicked by pb less than 5 times, don't know why so many players have problems with it.
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  • [ENG]Uni-Sol[ENG]Uni-Sol Posts: 3,193Player
    In 3 years playing this game I probably got kicked by pb less than 5 times, don't know why so many players have problems with it.

    Yeah same here.. I wonder if some people don't have full admin rights on their PC (its shared), or have some sort of a program that stops PB from running in the background, even if by mistake.. things like that, I know some people use fancy mobo's with built in hardware/drivers that are supposed to boost your internet speed (or whatever they do), then there are them silly game booster things that people swear by.. lots of things I guess can potentially bork it up.

    Thing is, when it don't happen to you, it's kinda hard to know what the problem is for someone else.. which leaves you wondering 'why'.. I know that much.
    If my trollery drives you crazy, you'd better put on your seatbelt.






  • K!Dz.applePIEK!Dz.applePIE Posts: 1,050Player
    In 3 years playing this game I probably got kicked by pb less than 5 times, don't know why so many players have problems with it.

    I have also hardly had any problems but see constantly players getting kicked first time trying to connect to servers.

    Have you been ever kicked cos of VAC from any other game?
  • n1]LeXy^n1]LeXy^ Posts: 16Player
    edited February 2016
    applePIE, i think the only issue which would be solved by swapping to vac is th 'pb-kicks'. I'm really not sure, if more accounts would be banned or more cheats would get detected. Actonally ACI, PBBans and GCC do a pretty good job in relation of the number of players.

    It seems a really big issue, that lots of cheats are simply modifications from other games which runs the UE. This means they are frequently updated and can not be detected by the checksum (what is in our game the most common approach).

    what i would like to see (and i know its a lot of work) is a integrated anti-cheat system (or better stealthing the game), to make it as difficult as possible to developers of this [TOS Violation] programms. I am thinking, among others, the following:
    - Check during the game by md5 hash, whether critical files were modified.
    - Check, if *.dll's, eg. gets hooked / injected by other rprogramms.
    - Check, if values in the ram are still the values which belongs here.
    - Locally create and analyzing a screenshots for textures which do not come from the game.
    - Check, if the speed of movement, fire-rates, mouse (especially the 'shaking' of aimbots) match the pretended of the game.
    - Ini-parameter should be edited only by the in-game settings (And of cause in this case we would need more pareameter in the setting - especially performance related parameter.)
    - and and and...

    But this is only my dream - and if it ever comes true... who knows...

    LeXy^

    ps. I know were a bit out of the tipic - btw.: really good job flubby and than's for your work!
  • SSKwaNtedSSKwaNted Posts: 266Player
    edited February 2016
    In aa2 assist it's almost impossible to use any kind of cheese, macro or anything else, but they have a very invasive anticheat system and I'm not so sure that something similar could run in any other game, even if I would like to.
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  • SSKwaNtedSSKwaNted Posts: 266Player
    In 3 years playing this game I probably got kicked by pb less than 5 times, don't know why so many players have problems with it.

    I have also hardly had any problems but see constantly players getting kicked first time trying to connect to servers.

    Have you been ever kicked cos of VAC from any other game?

    Not me personally, but the months I stopped playing aapg for a while and I was playing with some italian guys csgo, couple of them got kicked multiple times by a "vac authentication error"
    I heard there's a solution for that, but since I never had that, I didn't even looked, but yea you can get kicked by vac as well, probably less than pb, but still.
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  • -VI-#Sunvon.--VI-#Sunvon.- Posts: 47Player
    Vac authentication error is just a bug which u can fix, i think with restarting game or steam. It has nothing to do with vac as anticheat
  • K!Dz.applePIEK!Dz.applePIE Posts: 1,050Player
    "n1 wrote:
    LeXy^;33608"]applePIE, i think the only issue which would be solved by swapping to vac is th 'pb-kicks'. I'm really not sure, if more accounts would be banned or more cheats would get detected. Actonally ACI, PBBans and GCC do a pretty good job in relation of the number of players.

    It seems a really big issue, that lots of cheats are simply modifications from other games which runs the UE. This means they are frequently updated and can not be detected by the checksum (what is in our game the most common approach).

    what i would like to see (and i know its a lot of work) is a integrated anti-cheat system (or better stealthing the game), to make it as difficult as possible to developers of this [TOS Violation] programms. I am thinking, among others, the following:
    - Check during the game by md5 hash, whether critical files were modified.
    - Check, if *.dll's, eg. gets hooked / injected by other rprogramms.
    - Check, if values in the ram are still the values which belongs here.
    - Locally create and analyzing a screenshots for textures which do not come from the game.
    - Check, if the speed of movement, fire-rates, mouse (especially the 'shaking' of aimbots) match the pretended of the game.
    - Ini-parameter should be edited only by the in-game settings (And of cause in this case we would need more pareameter in the setting - especially performance related parameter.)
    - and and and...

    But this is only my dream - and if it ever comes true... who knows...

    LeXy^

    ps. I know were a bit out of the tipic - btw.: really good job flubby and than's for your work!

    Very good points, but I believe the development of integrated cheat system is not really feasible for this game with so little numbers. But the Devs could pick up a A/C system that actually invests more resources into adjusting the system. And seeing PB with like 2 updates in lifetime of AAPG looks a bit weak to me.

    Luckily we have also A/C organisations who invest time to catch some visual cheese outside of the pb system via pbss. Recently we had the discussion about streaming demorecs to ACI and the conclusion was that the game needs to send demorec hashes through punkbuster log system in order for ACI to accept them. If this could be done some blunt cheesers could also end up on master banlists


  • SSKwaNtedSSKwaNted Posts: 266Player
    edited February 2016
    Vac authentication error is just a bug which u can fix, i think with restarting game or steam. It has nothing to do with vac as anticheat

    Don't think it's that easy for what I remember, one of those italian guys tried both things, but he couldn't join the competitive after, but maybe something changed by then
    "n1 wrote:
    LeXy^;33608"]applePIE, i think the only issue which would be solved by swapping to vac is th 'pb-kicks'. I'm really not sure, if more accounts would be banned or more cheats would get detected. Actonally ACI, PBBans and GCC do a pretty good job in relation of the number of players.

    It seems a really big issue, that lots of cheats are simply modifications from other games which runs the UE. This means they are frequently updated and can not be detected by the checksum (what is in our game the most common approach).

    what i would like to see (and i know its a lot of work) is a integrated anti-cheat system (or better stealthing the game), to make it as difficult as possible to developers of this [TOS Violation] programms. I am thinking, among others, the following:
    - Check during the game by md5 hash, whether critical files were modified.
    - Check, if *.dll's, eg. gets hooked / injected by other rprogramms.
    - Check, if values in the ram are still the values which belongs here.
    - Locally create and analyzing a screenshots for textures which do not come from the game.
    - Check, if the speed of movement, fire-rates, mouse (especially the 'shaking' of aimbots) match the pretended of the game.
    - Ini-parameter should be edited only by the in-game settings (And of cause in this case we would need more pareameter in the setting - especially performance related parameter.)
    - and and and...

    But this is only my dream - and if it ever comes true... who knows...

    LeXy^

    ps. I know were a bit out of the tipic - btw.: really good job flubby and than's for your work!

    Very good points, but I believe the development of integrated cheat system is not really feasible for this game with so little numbers. But the Devs could pick up a A/C system that actually invests more resources into adjusting the system. And seeing PB with like 2 updates in lifetime of AAPG looks a bit weak to me.

    Luckily we have also A/C organisations who invest time to catch some visual cheese outside of the pb system via pbss. Recently we had the discussion about streaming demorecs to ACI and the conclusion was that the game needs to send demorec hashes through punkbuster log system in order for ACI to accept them. If this could be done some blunt cheesers could also end up on master banlists


    Wish it would be that easy with demorecs, but if they can't do nothing in videos with blatant aimbotters, like the one you posted on fb today or yesterday, don't know what would change with demos.
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  • n1]LeXy^n1]LeXy^ Posts: 16Player
    edited February 2016
    applePIE, Punkbuster itselfe is not the thing which catches the cheater - especially not in our game. it is the basis to lo let eg. ACI LiveSecure do their job, capture the screenshots and creating logs / submitting player informations. therefor are not so many updates needed.

    It is just a programm where u have the possibility to it him what to do - either run some md5 checks (for detecting ini changes or programms) or to get ACI or PBBans on board.

    Simply running PB is no big help...

    LeXy^
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