"Submit Bug Report" in your player profile webpage doesn't work

PhilippovichPhilippovich Posts: 218Player
in Game Support
"Submit Bug Report" in your player profile webpage doesn't work

I use Google Chrome on Win10.

Nothing opens when I click the link.

Comments

  • -PPaaxx--PPaaxx- Posts: 1,576Player
    Here is the Bug Report Help.
    http://www.americasarmy.com/embed/bugreport/
    -
    Maybe you have to login, if so, log in even if you already are logged in and come back here and click the link again after you have accepted the expired security certificate.
    -
    Hope it helps.
    My original nick is -Ner0-
    It's now banned after the
    latest update.
  • Duke_AudiDuke_Audi Posts: 348Beta Tester
    As I mentioned in another thread, some of us never see a security certificate to accept. I can not post a bug report on either of my computers no matter how I try. Both run Win7 and Explorer 11.
    That's why I post them here in the forums.
    015c0ab623b454cffe80c9c007fbb62f21aeac80.jpg
  • -PPaaxx--PPaaxx- Posts: 1,576Player
    edited August 2015
    Duke_Audi wrote: »
    As I mentioned in another thread, some of us never see a security certificate to accept. I can not post a bug report on either of my computers no matter how I try. Both run Win7 and Explorer 11.
    That's why I post them here in the forums.

    Yes, I saw that, but I and others have seen and accepted that certificate and are able to use bug report.
    I can use it on four different browsers.
    My original nick is -Ner0-
    It's now banned after the
    latest update.
  • Keebler750Keebler750 Posts: 3,621Player
    I noticed I can use the Bug Report page on Win7 IE10 but Duke can't use it on Win7 IE11........?
    ______

    This has been a test of the emergency flame-fest system. Please do not adjust your set.
  • -PPaaxx--PPaaxx- Posts: 1,576Player
    edited August 2015
    ...
    My original nick is -Ner0-
    It's now banned after the
    latest update.
  • Bam4DBam4D Posts: 976Player
    I think the BUG reporting has a BUG. ;)

    _________________________

    ********Bam4D********

    BE ALL (THAT) YOU CAN BE!

    ________Army 1980_________


  • DeltaKiloDeltaKilo Posts: 146Developer
    you have to have javascript enabled as well. most people that can't use the bug report have either internet security settings blocking it or an issue with the certificate.
  • PhilippovichPhilippovich Posts: 218Player
    p6GInYT.png?1

    And I can not seem to log in using my username and password. Do I need to create a new account for that?
  • [ENG]Uni-Sol[ENG]Uni-Sol Posts: 3,193Player
    edited August 2015
    You don't need to login, if you can see that page you must have accepted the certificate and the bug tracker link on your profile should work

    http://www.americasarmy.com/profile

    5e8sw6.jpg
    If my trollery drives you crazy, you'd better put on your seatbelt.






  • PhilippovichPhilippovich Posts: 218Player
    yeah, but that was the link that did not work for me.
  • Keebler750Keebler750 Posts: 3,621Player
    edited August 2015
    I got Duke_Audi as far as that gov't portal the other day and still didn't work on the bug page. There was a "Certificate Error" in the address bar but I could find no way to accept or install it in his IE11.

    :shrug:
    ______

    This has been a test of the emergency flame-fest system. Please do not adjust your set.
  • -PPaaxx--PPaaxx- Posts: 1,576Player
    ={GIS}=FILIPPO-DK- wrote: »
    And I can not seem to log in using my username and password. Do I need to create a new account for that?

    If you have accepted the expired certificate then you could be able to use the bug report here.
    http://www.americasarmy.com/embed/bugreport/
    If all is ok, Bug report form will be a pop-up.
    Like this:
    4YvyMZA.png
    My original nick is -Ner0-
    It's now banned after the
    latest update.
  • SSKnecaboSSKnecabo Posts: 2,721Player
    Can we all agree on that this is not the way it is supposed to be? I read through 2 topics already trying to get it to work without any success. Granted that only a few people use the forum 90% will just give up on it and not report the bug.


  • TheTotsTheTots Posts: 2,278Player
    We are making a new and improved bug reporting system, we know the one we have now certainly has it's flaws.
    Hey.I.Have.A.Gun wrote: »
    The game wasn't made exactly to my specifications, so I feel it's broken.

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