Can't login

HangaroundjrHangaroundjr Posts: 18Player
in Game Support
When I try to login it gives me this "The AA authentication system could not be contacted. it may be down for maintance or your internet connection may have issue. Please check your internet connection and verify your firewall is not blocking port 443 for outbound secure connections" I checked that and there is nothing there and I had my friend check his to see if there was a rule I needed to create and he said there was nothing on his either and his was working. I can "Free Play Mode" and I can connect to servers and play but not with my account. I created a forum like this on steam July 1 and I have been able to fix or determine the problem. I need some help
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Comments

  • HangaroundjrHangaroundjr Posts: 18Player
    The only thing I have changed in my setup is that I am using an Ethernet cable instead of WI/FI
  • HangaroundjrHangaroundjr Posts: 18Player
    I've checked all the rules I could find in outbound and there wasn't anything on there about America's army but there was also nothing blocking port 443 and my NVidia updater uses that port also
  • [ENG]Uni-Sol[ENG]Uni-Sol Posts: 3,193Player
    edited July 2015
    Sounds simple.. but have you restarted your PC and modem/router since swapping over to Ethernet?

    In the past I have found a lot of un-explainable things seem to remedy themselves after PC and Modem have been switched off and rebooted.
    If my trollery drives you crazy, you'd better put on your seatbelt.






  • HangaroundjrHangaroundjr Posts: 18Player
    Yes I have.
  • [ENG]Uni-Sol[ENG]Uni-Sol Posts: 3,193Player
    Oh well, you can scratch that one off the list at least :lol:
    If my trollery drives you crazy, you'd better put on your seatbelt.






  • HangaroundjrHangaroundjr Posts: 18Player
    I have even tried turning off my firewall and it still gives me the error
  • TheTotsTheTots Posts: 2,278Player
    Just to be safe, go ahead and verify the integrity of your game cache please.
    Hey.I.Have.A.Gun wrote: »
    The game wasn't made exactly to my specifications, so I feel it's broken.

  • HangaroundjrHangaroundjr Posts: 18Player
    I've reinstalled it earlier today and its not working but idk if that covers that I think it should though
  • m_hermannm_hermann Posts: 656Moderator
    Is your wired adapter an Atheros Qualcomm killer NIC?
  • HangaroundjrHangaroundjr Posts: 18Player
    yes but I uninstalled it
  • m_hermannm_hermann Posts: 656Moderator
    I knew that this sounded familiar:
    http://steamcommunity.com/app/203290/discussions/5/523890681404671747/
  • m_hermannm_hermann Posts: 656Moderator
    edited July 2015
    It's still your network adapter software or security software, I can't work out which from this end.
  • Brad2628Brad2628 Posts: 4Player
    Having the same issue
  • m_hermannm_hermann Posts: 656Moderator
    edited July 2015
    Brad2628 wrote: »
    Having the same issue

    Then the answer is one of those listed in the responses before yours.
    • Corrupt game files
    • Network manager software that ships with the Atheros Qualcomm Killer NIC or any of the motherboards that build it in to their design
    • your security/Anti-virus software is interefering with traffic on that port.
  • Brad2628Brad2628 Posts: 4Player
    m_hermann wrote: »
    Brad2628 wrote: »
    Having the same issue

    Then the answer is one of those listed in the responses before yours.
    • Corrupt game files
    • Network manager software that ships with the Atheros Qualcomm Killer NIC or any of the motherboards that build it in to their design
    • your security/Anti-virus software is interefering with traffic on that port.
    Shouldn't have any software conflict because I have no firewall and I'm not sure how to fix the network manger you're referring to. I don't think the game files are corrupt because the download and install went smooth.

  • m_hermannm_hermann Posts: 656Moderator
    you need the driver only download for that NIC
  • HangaroundjrHangaroundjr Posts: 18Player
    where can we get it
  • HangaroundjrHangaroundjr Posts: 18Player
    the NIC
  • m_hermannm_hermann Posts: 656Moderator
    http://www.killernetworking.com/support/driver-downloads

    driver only, the suite contains the network manager.
  • HangaroundjrHangaroundjr Posts: 18Player
    it says to uninstall Qualcomm Atheros Killer Network Manager and when I got to uninstall the program its not listed and I looked through my hard drive and I seen nothing
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