MewtwoMewtwo Posts: 307Player
hi all i dont know if you to have this.today i start the game at aapg and when i was in game pb kick me and i update that pb and was same again i was in training and that working no kick but when i join some server i be kick from pb but this is not only me its some more player who be kick fom pb so you know that error.


  • -]H[-Feertti-]H[-Feertti Posts: 12Player
    hmm, take a screen shot from console after you have kicked, it shows kick reason
  • [SWISS]Merlin[SWISS]Merlin Posts: 172Player
    edited January 2020
    I can confirm that pb kicks now very often. i see this on my servers with a lot of log entries. strange thing. And i see this after the update of december 2019.
  • [SWISS]Merlin[SWISS]Merlin Posts: 172Player
    i did not say that is because of the update, but it could be. the log entries are:

    2020.01.11-15.32.09 [34394.25] Log: PunkBuster Server: New Connection (slot #1) NN.NNN.NN.52:54519 [?] "USER" (seq 4730024)
    2020.01.11-15.32.09 [34394.25] Log: PunkBuster Server: Player GUID Computed 000000000000000NNNNNNNNNNNNN(VALID) (slot #1) NN.NNN.NN.52:54519 USER
    2020.01.11-15.32.09 [34394.55] Log: PunkBuster Server: RESTRICTION: USER (slot #1) [000000000000000NNNNNNNNNNNNN(VALID) NN.NNN.NN.52:54519] Service Communication Failure: PnkBstrA.exe
    2020.01.11-15.32.09 [34394.55] ScriptLog: Force kicking player USER
    2020.01.11-15.32.09 [34394.55] KickBanLog: (AAAccessControl_37) AAAccessControl::AAAccessControl:ForceKickPlayer( AAPlayerController_1, PunkBuster kicked player 'USER' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe )
    2020.01.11-15.32.09 [34394.55] KickBanLog: Kicking Client.
    2020.01.11-15.32.09 [34394.55] KickBanLog: Notifying Client with reason: PunkBuster kicked player 'USER' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe

    by the way: thanks a lot for the new features for admins. great job!
    edited January 2020
    Game updates do not interfere with PunkBuster, so don't worry about that. These kicks are common with new players joining this game, mostly because they are running a out-dated PunkBuster version. Sadly the PunkBuster provided by the game itself from steam is out-dated and doesn't use the version of PunkBuster that auto updates when joining a server and the server checks the version.

    New players and/or fresh installs for this game requires a manual update with:

    Running this update will most likely fix the issue for most of the players, if this issue persist, players should check their firewall and/or anti virus is not blocking PnkBstrA.exe and PnkBstrB.exe.

    Edit: If any developer has the chance to read this, please include an up-to-date version of PunkBuster in the installation files on steam to avoid problems like these in the future.

    H.E.A.T. wrote: »

    From what I can see from your screenshot PunkBuster doesn't launch correctly when connecting the game server, this might have to do of being blocked and/or an error that can happen from time to time. On your system PnkBstrA doesn't launch PnkBstrB. It should look like;

    Changing PunkBuster homepath to [C:\Users\USR\AppData\Local\PunkBuster\PG\pb\]
    Attempting to resolve master7.evenbalance.com
    Resolved to [] (14)
    PunkBuster Client (v2.341 | A0 w) Enabled
    Game Version [295917]
    Connected to Server
    PB Services socket initialized
    PnkBstrA successfully loaded PnkBstrB <--
    PB Server assigned guid = PLAYER_GUID
    Receiving from PB Server (w v1.892 | A1376 C2.341)
    PnkBstrB service installed and started successfully <--

    A simple solution when this happens is closing the game, opening Task Manager -> Processes then find PnkBstrB (32 bit), right click on that and press End Task. Then launch the game, join a server and see if you get the message in console PnkBstrA successfully loaded PnkBstrB.

    If that doesn't work valid PunkBuster with;

    After that run;

    Then launch the game again and watch for the message in console again.
  • [SWISS]Merlin[SWISS]Merlin Posts: 172Player
    Thank you very much for this information. I did know that, but as i can see, since december 2019, i have a lot of this error on my SERVERS. By myself i dont have problems with punkbuster, all fine.

    What i ment is that when some players join one of my servers (#### Servername), i have a lot more kicks by this error then before the update was released. You may be correct with new players and old punkbuster versions, but that much?

    And i do run those #### servers for more then a year and i never had big problems with them. So PnkBstrB.exe will only be executed when you start to play, not only running a server.

    But thanks anyway for your help.
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