User has been disabled or marked inactive

I posted a little over a week ago that I was being kicked by Punkbuster for multihack and communication errors. The Admin Tot sent me the evenbalance link for assistance, and I have since raised a support ticket and my issue with them. The evenbalance support staff are currently trying to resolve my issue and have requested I access PB enabled servers as part of the troubleshooting process. Well I cannot do that now as my account has been disabled. Can you guys please assist

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