servers collapsing

2

Comments

  • weakness_aaweakness_aa Posts: 133Player
    How does one get access to the game server logs if a hosting provider hosts your server should be the current question of the day....
  • Keebler750Keebler750 Posts: 3,114Beta Tester
    ...maybe this will bring a resurgence of the LAN Party of days gone by....:p
    ______

    This has been a test of the emergency flame-fest system. Please do not adjust your set.
  • FlatlanderFlatlander Posts: 480Player
    edited January 29
    weakness_aa wrote: »
    How does one get access to the game server logs if a hosting provider hosts your server should be the current question of the day....

    Question should be : Why a hosting provider at all.
    - Make America's Army great again! -
  • -SD-DELTON-ACI--SD-DELTON-ACI- Posts: 1,262Player
    Hello,

    You along with other servers in the AAPG community have been experiencing high ping. This is due to an old bug of the game resurfacing for some reason. EOR cannot do anything about the bug, we are awaiting AAPG to fix this bug.

    Thanks,
    /Kevin
    Technical Support
    End of Reality LLC
    https://www.souldefenders.co.uk
    -SD-Souldefenders FunHouse-ACI-
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  • FlatlanderFlatlander Posts: 480Player
    Since it seems they know the "bug", ask them which it is. It may help the devs to fix it.
    - Make America's Army great again! -
  • -SD-DELTON-ACI--SD-DELTON-ACI- Posts: 1,262Player
    They don't know what the bug is they don't build the game the just know it was there before the dev's fixed it and now its back. Can you at least let the dev's answer you don't have the problem so why keep posting here...
    https://www.souldefenders.co.uk
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  • FlatlanderFlatlander Posts: 480Player
    edited January 29
    -SD-DELTON wrote: »
    so why keep posting here...

    Because i can HA HA... And maybe to show that it isnt a general problem with the servers/game. You know, if only you post, blaming the game/devs/whatever and not for one second thinking about that it can be also on your side, then it may be harder for them to find the real error.

    - Make America's Army great again! -
  • -SD-DELTON-ACI--SD-DELTON-ACI- Posts: 1,262Player
    Dev's please can you take a look at this problem for us.
    I have tried everything and still have the 988 ping problem and as you can see from other post and in this post some other server owners are having the same problem..
    If you need any files from my server I will give you access or pass what you need on in a pm....
    https://www.souldefenders.co.uk
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  • TheTotsTheTots Posts: 2,279Developer
    We still really need logs from the servers experiencing this. No one has sent anything to us yet.
    Once we have some data to work with our programmers can start fixing it.
    Hey.I.Have.A.Gun wrote: »
    The game wasn't made exactly to my specifications, so I feel it's broken.

  • -SD-DELTON-ACI--SD-DELTON-ACI- Posts: 1,262Player
    Can you tell me what logs you need and where to go for them.
    https://www.souldefenders.co.uk
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    BC1NPiE.jpg
  • -=TDO=-ARsouL-=TDO=-ARsouL Posts: 2Player
    Just as a thought have you guys thought it may be something to do with the provider of the servers, as i play on alot of different servers and not all are getting this...

    We are having this issue on our server but before we changed our provider we didnt have this problem.. i Know some believe it to be a bug from a couple of years ago but would it not be worth looking into all our providers and seeing if this is truly a bug or just the providers just trying to fob it off as this bug until they fix there own stuff.. If your provider is getting $$$ for every server and could end up losing all there servers that people get off them. They are not really going to say its there end until it is proven otherwise.

    so who are you all with that are getthing this bug and those that aint ?

    Your friendly ARsouL
  • -SD-DELTON-ACI--SD-DELTON-ACI- Posts: 1,262Player
    End of Reality
    https://www.souldefenders.co.uk
    -SD-Souldefenders FunHouse-ACI-
    -SD-SoulDefenders Map Vote-ACI-
    BC1NPiE.jpg
  • -=TDO=-ARsouL-=TDO=-ARsouL Posts: 2Player
    we are with... End of Reality as well
  • [1%R]GameOver[LA][1%R]GameOver[LA] Posts: 3Player
    We are also having this same issue, the server is good and all of a sudden everyones ping skyrockets and server stalls. opened a few tickets and after days of diagnostics, the host informed me that everything is good on the server side and that the game mostlikely is the cause of this. we did ping testing, stress tests and other and the server checks out. any update on when this can be looked into?
  • TheTotsTheTots Posts: 2,279Developer
    We've yet to see this on any of our fleet. Please keep sending us your host info and logs .
    Hey.I.Have.A.Gun wrote: »
    The game wasn't made exactly to my specifications, so I feel it's broken.

  • -SD-DELTON-ACI--SD-DELTON-ACI- Posts: 1,262Player
    I am still waiting for a answer to what logs you want.
    https://www.souldefenders.co.uk
    -SD-Souldefenders FunHouse-ACI-
    -SD-SoulDefenders Map Vote-ACI-
    BC1NPiE.jpg
  • GoA]z!o[N]cya[GoA]z!o[N]cya[ Posts: 107Player
    -SD-DELTON wrote: »
    I am still waiting for a answer to what logs you want.

    All of em? >D
  • m_hermannm_hermann Posts: 581Moderator
    TheTots wrote: »
    We've yet to see this on any of our fleet. Please keep sending us your host info and logs .
    -SD-DELTON wrote: »
    I am still waiting for a answer to what logs you want.

    Server logs, from the event. There aren't that many logs.
  • =R*C=mikeymike=R*C=mikeymike Posts: 1Player
    I will paste my logs in below, getting the same error with randomly super high pings then everyone gets kicked

    https://gist.github.com/mike247/54638b90134af15dfe6ad8f6a5b51e8a

  • =R*C=TeEeJai!=R*C=TeEeJai! Posts: 26Player
    WOW, I can't believe all the comments in here. All of Australia and New Zealand's servers have basically been offline for six months due to this. Never ever any helps................. oh it's not a game issue. Talk to your provider.............


    Like I said before, imagine if this happened constantly on the US servers, maybe something would be fixed.
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