Game won't launch.

EndGameFastEndGameFast Posts: 7Player
I was playing last night around 1-2 AM eastern time and have been playing this game for a couple years now with no problems. But last night I was kicked from a server for violating the rules there (long story). Ever since then I have NOT been able to load AAPG. I look under my processes in the task manager after I try to load the game and AAGame is under backup processes and the game isn't even loaded and I just end the task. It doesn't even have the loading screen coming up. My mouse does the hour glass thing and then nothing happens. I have Windows 10, but that shouldn't make a difference since it was working before, but who knows. I have also included the last 100 lines of my AAClient

[5802.32] Log: Game class is 'AAGameMenu'
[5802.33] Log: Primary PhysX scene will be in software.
[5802.33] Log: Creating Primary PhysX Scene.
[5802.33] Log: Bringing World aaentry.TheWorld up for play (0) at 2016.07.25-01.40.00
[5802.33] ScriptLog: Init Game: ?failed?Name=Player?Team=255
[5802.33] SteamUGCManager: USteamUGCManager::GetNumSubscribedUGCItems 8
[5802.33] SteamUGCManager: USteamUGCManager::GetSubscribedUGCItemIds Entered.
[5802.33] SteamUGCManager: Num Items Requested: 8. Num Items Returned: 8
[5802.33] SteamUGCManager: Getting file information for: 399721673
[5802.33] SteamUGCManager: USteamUGCManager::GetUGCItemState for 399721673 is 5
[5802.33] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 399721673
[5802.33] SteamUGCManager: SizeOnDisk: 230667801, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\399721673, Timestamp: 0
[5802.33] SteamUGCManager: Getting file information for: 399719873
[5802.33] SteamUGCManager: USteamUGCManager::GetUGCItemState for 399719873 is 5
[5802.33] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 399719873
[5802.33] SteamUGCManager: SizeOnDisk: 114598412, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\399719873, Timestamp: 0
[5802.33] SteamUGCManager: Getting file information for: 253444827
[5802.33] SteamUGCManager: USteamUGCManager::GetUGCItemState for 253444827 is 7
[5802.33] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 253444827
[5802.33] SteamUGCManager: SizeOnDisk: 0, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\253444827\571148037287751070_legacy.bin, Timestamp: 0
[5802.33] SteamUGCManager: Getting file information for: 253237935
[5802.33] SteamUGCManager: USteamUGCManager::GetUGCItemState for 253237935 is 7
[5802.33] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 253237935
[5802.33] SteamUGCManager: SizeOnDisk: 0, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\253237935\536257828295954681_legacy.bin, Timestamp: 0
[5802.33] SteamUGCManager: Getting file information for: 382973449
[5802.33] SteamUGCManager: USteamUGCManager::GetUGCItemState for 382973449 is 5
[5802.33] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 382973449
[5802.33] SteamUGCManager: SizeOnDisk: 108386696, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\382973449, Timestamp: 0
[5802.33] SteamUGCManager: Getting file information for: 248215278
[5802.33] SteamUGCManager: USteamUGCManager::GetUGCItemState for 248215278 is 7
[5802.33] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 248215278
[5802.33] SteamUGCManager: SizeOnDisk: 0, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\248215278\616174158481558732_legacy.bin, Timestamp: 0
[5802.33] SteamUGCManager: Getting file information for: 252196727
[5802.34] SteamUGCManager: USteamUGCManager::GetUGCItemState for 252196727 is 5
[5802.34] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 252196727
[5802.34] SteamUGCManager: SizeOnDisk: 74230447, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\252196727, Timestamp: 0
[5802.34] SteamUGCManager: Getting file information for: 267728689
[5802.34] SteamUGCManager: USteamUGCManager::GetUGCItemState for 267728689 is 5
[5802.34] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 267728689
[5802.34] SteamUGCManager: SizeOnDisk: 256111707, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\267728689, Timestamp: 0
[5802.34] Log: Updated Destroyable List: 0
[5802.34] Log: Bringing up level for play took: 0.011655
[5802.34] ScriptLog: ASTARKEY:: DisplayDebugVoiceFont SmallFont
[5802.34] Log: LocalPlayer 0 - Multiple UberPostProcessEffects present...
[5802.38] DevGFxUI: Sprite::AddDisplayObject(): unknown cid = 0

[5802.38] SteamUGCManager: USteamUGCManager::GetNumSubscribedUGCItems 8
[5802.38] SteamUGCManager: USteamUGCManager::GetSubscribedUGCItemIds Entered.
[5802.38] SteamUGCManager: Num Items Requested: 8. Num Items Returned: 8
[5802.38] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 399721673
[5802.38] SteamUGCManager: SizeOnDisk: 230667801, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\399721673, Timestamp: 0
[5802.38] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 399719873
[5802.38] SteamUGCManager: SizeOnDisk: 114598412, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\399719873, Timestamp: 0
[5802.38] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 253444827
[5802.38] SteamUGCManager: SizeOnDisk: 0, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\253444827\571148037287751070_legacy.bin, Timestamp: 0
[5802.38] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 253237935
[5802.38] SteamUGCManager: SizeOnDisk: 0, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\253237935\536257828295954681_legacy.bin, Timestamp: 0
[5802.38] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 382973449
[5802.38] SteamUGCManager: SizeOnDisk: 108386696, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\382973449, Timestamp: 0
[5802.38] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 248215278
[5802.38] SteamUGCManager: SizeOnDisk: 0, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\248215278\616174158481558732_legacy.bin, Timestamp: 0
[5802.38] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 252196727
[5802.38] SteamUGCManager: SizeOnDisk: 74230447, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\252196727, Timestamp: 0
[5802.38] SteamUGCManager: USteamUGCManager::GetUGCItemInstallInfo for 267728689
[5802.38] SteamUGCManager: SizeOnDisk: 256111707, ItemDirectory: D:\Program Files (x86)\Steam\steamapps\workshop\content\203290\267728689, Timestamp: 0
[5802.38] Log: ########### Finished loading level: 1.655141 seconds
[5802.47] ScriptLog: (AAGameViewportClient_0) AAGameViewportClient::None:NotifyConnectionError Title:'Connection Lost' Message:'Your connection to the host has been lost.' NetMode:'NM_Standalone' Map:'AAEntry'
[5802.47] ScriptLog: (AAGameViewportClient_0) AAGameViewportClient::None:NotifyConnectionError AAPlayerController_5
[5802.47] ScriptLog: (AAPlayerController_5) AAPlayerController::Spectating:NotifyConnectionFailed Reason:'Your connection to the host has been lost.'
[5802.47] ScriptLog: (AAPlayerController_5) AAPlayerController::Spectating:NotifyConnectionFailed :2: BasicSearch:'None' Reason:'Connection lost!'
[5802.47] ScriptLog: There is no basic search, passing to generic handling
[5802.48] ScriptLog: Checking command line options
[5802.49] DevGFxUI: TypeError: Error #1009: Cannot access a property or method of a null object reference.
at scaleform.clik.core::UIComponent/configUI()
at scaleform.clik.core::UIComponent/validateNow()
[5802.49] DevGFxUI: TypeError: Error #1009: Cannot access a property or method of a null object reference.
at scaleform.clik.core::UIComponent/configUI()
at scaleform.clik.core::UIComponent/validateNow()
[5802.49] DevGFxUI: TypeError: Error #1009: Cannot access a property or method of a null object reference.
at scaleform.clik.core::UIComponent/configUI()
at scaleform.clik.core::UIComponent/validateNow()
[5802.49] DevGFxUI: UGFxInteraction::Send - CALLBACK_ViewportResized
[5802.49] ScriptLog: ViewportResized::AAHUD_Menu
[5802.50] Log: PunkBuster Client: Not Connected to a Server
[5803.08] ScriptLog: (AAPlayerController_5) AAPlayerController::Spectating:NotifyConnectionFailed Reason:'kickedPlayer is violating server rules.'
[5803.08] ScriptLog: (AAPlayerController_5) AAPlayerController::Spectating:NotifyConnectionFailed :2: BasicSearch:'None' Reason:'You have been kicked from the server! Player is violating server rules.'
[5803.08] ScriptLog: There is no basic search, passing to generic handling
[5805.00] ScriptWarning: Attempt to remove element -1 in an 0-element array 'MenuStack'
AAUIComponent_ControllerMenu Transient.AAUIComponent_ControllerMenu_1
Function AAGame.AAUIComponent_ControllerMenu:ChangeToPreviousMenuState:007B
[5807.11] Log: UAAGameEngine::Exec: Now shutting down steam server connections
[5807.11] Log: AAGame running in client/standalone mode, resisting urge to destroy steam before quit.
[5807.11] ScriptLog: Sending stats and unregistering: EndGame
[5807.11] Log: Closing by request
[5807.11] Log: appRequestExit(0)
[5807.12] Log: ..\..\AAGame\Config\AAInput.ini options could not be written to cloud.
[5807.12] Log: ***** GuardedMain() - Cleaning up scoring system
[5807.41] Exit: Preparing to exit.
[5807.59] Exit: Game engine shut down
[5808.08] Exit: Windows client shut down
[5808.08] Exit: XAudio2 Device shut down.
[5808.11] Exit: AK Audio shut down.
[5808.21] Exit: Object subsystem successfully closed.
[5808.21] Log: Shutting down FaceFX...
[5808.21] Log: FaceFX shutdown.
[5808.27] Exit: Exiting.
[5808.27] Log: Log file closed, 07/25/16 01:40:06

Any help would be appreciated.
Frustrated by this as I have not changed anything. I don't understand how something just stops working like that, but anyways.

Hope to hear from someone soon!

Comments

  • SacchoSaccho Posts: 1,577Player
    That's the AAGame.log from when you were kicked last night (that 5808 number means the line was generated 5808 seconds after the game started up). Unfortunately it's not very helpful here.

    Have you restarted the machine since then? You could also try "verifying" the game through Steam.

    In theory the kick shouldn't prevent you from opening the client.
  • EndGameFastEndGameFast Posts: 7Player
    I know it shouldn't and yes I have verified everything. Says 2 files were corrupt and fixed and yet it still doesn't work. Uninstalled and installed it again and the same issue is happening. Don't know what else to do and sorry for posting a bunch of useless stuff LOL :p
  • SacchoSaccho Posts: 1,577Player
    There are always a few "corrupt" files reported related to the installation process; that's normal and fine.

    Do you get a new SteamWrapperClient.log file generated?

    I assume you have, but did you try a machine restart? Any driver updates last night? When you reinstalled, did you try deleting your local configs in ..\Documents\My Games\America's Army Proving Grounds\AAGame\Config ?

    You could also look for anything helpful in "eventvwr.msc" (the Windows Event Viewer). Check under the "Application" category in "Windows Logs" and look for anything with "Faulting application name: AAGame.exe". I don't have a Win10 machine so check online for info on getting the Event Viewer open on that OS. Can't say it'll help, but might provide a clue for the cause.
  • EndGameFastEndGameFast Posts: 7Player
    I had a video card driver update this morning AFTER I was already dealing with this issue.
    As for the SteamWrapperClient.log file it reads:

    Mon Jul 25 00:03:18 2016 - Command line ""D:\Program Files (x86)\Steam\steamapps\common\America's Army\AAPG\Binaries\Win32\AAGame.exe""
    Mon Jul 25 00:03:18 2016 - Trying to initialize steam client.
    Mon Jul 25 00:03:18 2016 - Steam adjusted GCommandLineConnectionString is ""
    Mon Jul 25 00:03:19 2016 - Steam SDK initialized, Wrapper Version 245.101414.1302, loading interfaces
    Mon Jul 25 00:03:19 2016 - Steam Apps Init Success!
    Mon Jul 25 00:03:19 2016 - Failure setting terminate on heap corruption: 183
    Mon Jul 25 00:03:19 2016 - Steam Client Initialization completed.
    Mon Jul 25 00:32:15 2016 - Canceled auth ticket.
    Mon Jul 25 01:39:59 2016 - Canceled auth ticket.
    Mon Jul 25 01:40:05 2016 - SteamStoreFile - storing file "AAInput.ini", local file path "..\..\AAGame\Config\"
    Mon Jul 25 01:40:05 2016 - Cloud Total Storage bytes 1000000000, Bytes Available: 999999988
    Mon Jul 25 01:40:05 2016 - Steam Cloud - trying to store file "..\..\AAGame\Config\AAInput.ini"
    Mon Jul 25 01:40:05 2016 - Steam Cloud - finished with file "..\..\AAGame\Config\AAInput.ini" with failure File not found

    Also checked under the Event Viewer and found nothing with "Faulting application name: AAGame.exe" in it. Really at a loss for this. Doesn't make sense how it just stops working out of the blue. But anyways, don't know if that SteamWrapperClient log helps or not. Let me know please.
  • Keebler750Keebler750 Posts: 3,606Beta Tester
    You haven't said....did you restart Steam or your computer yet?
    ______

    This has been a test of the emergency flame-fest system. Please do not adjust your set.
  • EndGameFastEndGameFast Posts: 7Player
    Of course I did. I did it after I uninstalled, deleted stuff from the config folder and even after I re-installed.
  • SacchoSaccho Posts: 1,577Player
    That SteamClientWrapper also looks like it's from this morning at midnight to 1:40AM. Nothing there looks particularly bad.

    As Keebler suggests, I'd try a full machine restart and re-logging into Steam. A hung process can cause all sorts of issues until after a reset.

    If that doesn't work, I'd move on to deleting your local game configuration files. Copy them to a backup directory first.
  • [ENG]Uni-Sol[ENG]Uni-Sol Posts: 3,191Player
    Check the game aint running windowed extended on a second monitor that's inactive (switched off).. I did that once, it's like your PC remembers which screen it launches from after you do it once :lol:

    Worth a look if you have 2 monitors and 'game' between them.
    If my trollery drives you crazy, you'd better put on your seatbelt.






  • EndGameFastEndGameFast Posts: 7Player
    Thanks for all the help guys. I finally got it working. My girlfriend figured out what was going on. She had the same issue in the past I guess. Thanks again all.
  • TheTotsTheTots Posts: 2,279Player
    What did you do to solve the problem?
    The game wasn't made exactly to my specifications, so I feel it's broken.

  • EndGameFastEndGameFast Posts: 7Player
    She re-installed Microsoft Visual C++ 2010 Redistributable Package (x86)
    and also Microsoft .NET Framework Repair Tool and everything works good now.
    Hope that helps answer your question.
  • Keebler750Keebler750 Posts: 3,606Beta Tester
    edited July 2016
    Smart!!! :+1:
    ______

    This has been a test of the emergency flame-fest system. Please do not adjust your set.
Sign In or Register to comment.