connection lost on map load

When the game ends and a new one starts its takes a long time to load and some players experience a connection lost. It always happens at the second load and after, when joining at the first time it loads easy. We have tried everything to solve it but no succes so far, edited the config, reinstall, tried it on default settings, disabled anticheat like aci and ggc nothing worked so far. We play only innerhospital. do you know a solution or what could be the problem?
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Comments

  • -{XL}-It''sCrosser!-{XL}-It''sCrosser! Posts: 61Player
    Hello Slayer, this problem occurs on all servers? Even those US.Army?
    Normally a delay in loading the map, denoting a connecting problem to the server, strange that this is a problem of client. If it is instead of a single server, you should take a look at its configuration
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  • |D)*u*t*c*h*-Quasar|D)*u*t*c*h*-Quasar Posts: 55Player
    thats is the whole point, we tried everything in the config, even the default config but the problem remains. I hear from our members that other servers also have this issue but it is worse on ours.
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  • Keebler750Keebler750 Posts: 3,607Beta Tester
    What do you have NetWait set to? If it's set too short, people's computers can't load the map before the server starts, so they get disco'd.
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  • |D)*u*t*c*h*-Quasar|D)*u*t*c*h*-Quasar Posts: 55Player
    NetWait=25
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  • Keebler750Keebler750 Posts: 3,607Beta Tester
    Ya. I've never gone below 30 or 35, even though I hate waiting. Try that back to stock just for a test and if that fixes it, then start reducing it until you have a problem with the lowest spec computers trying to join.

    If it doesn't fix it, then.......?
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  • |D)*u*t*c*h*-Quasar|D)*u*t*c*h*-Quasar Posts: 55Player
    will try it, other thing about it: when the game loads (we only set innerhospital) it shows the user made map picture instead of the innerhospital picture.
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  • Keebler750Keebler750 Posts: 3,607Beta Tester
    The preview pic might be a bug. Not sure.
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  • |D)*u*t*c*h*-Quasar|D)*u*t*c*h*-Quasar Posts: 55Player
    No succes so far not even after the update...
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  • |D)*u*t*c*h*-Quasar|D)*u*t*c*h*-Quasar Posts: 55Player
    Contacted our server support after a while it was all ok
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  • Keebler750Keebler750 Posts: 3,607Beta Tester
    So, what solved it?
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  • |D)*u*t*c*h*-Quasar|D)*u*t*c*h*-Quasar Posts: 55Player
    the server owner/company fixed it somehow but they dont say how...its low ping game servers
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