Game Wont Load!!!!

[=TBV=]_Hegga[=TBV=]_Hegga Posts: 4Player
in Game Support
I can start the game and the video plays, it says waiting for Americas Army authentication results and the closes someone please help!!!

Comments

  • [=TBV=]_Hegga[=TBV=]_Hegga Posts: 4Player
    Here is the logs if it helps

    2015-09-02 11:50:21.031576|WARNING | | | User-Logging enabled but onUserLoggingMessageEvent callback is NULL. No User-Logging will take place
    2015-09-02 11:50:21.031576|INFO | | | TeamSpeak 3 Client 3.0.2 (2012-07-19 10:50:53) SDK
    2015-09-02 11:50:21.174621|DEBUG |Direct Sound | | setting timer resolution to 1ms
    2015-09-02 11:50:21.330625|DEBUG |Windows Audio Session| | WAS::openDevice-enter
    2015-09-02 11:50:21.346627|DEBUG |Windows Audio Session| | WAS Buffer size: 1056
    2015-09-02 11:50:21.346627|DEBUG |Windows Audio Session| | WAS::openDevice-leave
    2015-09-02 11:50:21.346627|DEBUG |Windows Audio Session| | WAS::startDevice-enter
    2015-09-02 11:50:21.348659|DEBUG |Windows Audio Session| | WAS::startDevice-leave
    2015-09-02 11:50:21.348659|DEBUG |Windows Audio Session| | WAS::openDevice-enter
    2015-09-02 11:50:21.401630|DEBUG |Windows Audio Session| | WAS Buffer size: 1056
    2015-09-02 11:50:21.401630|DEBUG |Windows Audio Session| | WAS::openDevice-leave
    2015-09-02 11:50:21.402672|INFO |PreProSpeex | 1| Speex version: speex-1.2beta3
    2015-09-02 11:50:21.403658|DEBUG |Windows Audio Session| | WAS::startDevice-enter
  • m_hermannm_hermann Posts: 656Moderator
    sounds like a network issue, but more of the log would help. The last 100 lines at least.
  • [=TBV=]_Hegga[=TBV=]_Hegga Posts: 4Player
    Sorry that is all of the log because I uninstalled it then reinstalled it so that's all of it
  • m_hermannm_hermann Posts: 656Moderator
    post the two steam wrapper logs

    steamwrapperloader.log
    steamwrapperclient.log
  • [=TBV=]_Hegga[=TBV=]_Hegga Posts: 4Player
    where do I find that
  • [CLS]_SgtMac[CLS]_SgtMac Posts: 199Moderator 
    .\Documents\My Games\America's Army Proving Grounds\AAGame\Logs
  • AchyJakeAchyJake Posts: 3Player
    Mon Sep 14 21:30:32 2015 - Failure setting terminate on heap corruption: 0
    Mon Sep 14 21:30:32 2015 - About to load Steam_api.dll from "C:\Program Files (x86)\Steam\steamapps\common\America's Army\AAPG\Binaries\steam_api.dll".
    Mon Sep 14 21:30:32 2015 - Loading Steam_api.dll
    Mon Sep 14 21:30:32 2015 - Steam SDK initialized, Wrapper Version 245.101414.1302, loading interfaces
    Mon Sep 14 21:30:32 2015 - Steam Apps Init Success!
    Mon Sep 14 21:31:38 2015 - PB Config file "C:\Users\Jake\AppData\Local\PunkBuster\PG\pb\pbclgame.cfg"
    Mon Sep 14 21:31:38 2015 - PB Config file "C:\Program Files (x86)\Steam\steamapps\common\America's Army\AAPG\Binaries\win32\pb\pbclgame.cfg"
    Mon Sep 14 21:31:38 2015 - PB Config file opened to load settings
    Mon Sep 14 21:31:38 2015 - Client searching "C:\Program Files (x86)\Steam\steamapps\common\America's Army\AAPG\Binaries\..\AAGame\CookedPC\UserMadeMaps\*.umap" for maps
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_aa2mountainambush$76561198010830773_ac.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_aa2mountainambush$76561198010830773_ac.umap" (size 35988512), MD5 7933B5D
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_ArcticNight$76561198010764327_de.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_ArcticNight$76561198010764327_de.umap" (size 177594912), MD5 5A1BE34
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_BeerMeJunkyardPistols$76561197995560943_th.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "FLO_BeerMeJunkyardPistols$76561197995560943_th.umap" (size 79741434), MD5 344C6D4
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_CattleTrain$76561198002796166_c4.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_CattleTrain$76561198002796166_c4.umap" (size 31469075), MD5 1A3A8EF
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_Chemicalnightmare$76561198001869793_th.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_Chemicalnightmare$76561198001869793_th.umap" (size 104392312), MD5 3CA1A55
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_cobblestonefinal$76561198081835011_ex.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_cobblestonefinal$76561198081835011_ex.umap" (size 111882818), MD5 59E6F8C
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_HiddenValley$76561198013927186_FLO.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_HiddenValley$76561198013927186_FLO.umap" (size 37010961), MD5 4D8B9F1
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_MedCentre$76561197966554631_th.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_MedCentre$76561197966554631_th.umap" (size 148824581), MD5 2D99EBD
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_MonasteryNight$76561198011331512_ex.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_MonasteryNight$76561198011331512_ex.umap" (size 98936246), MD5 2B41843
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_mountainrush$76561198031959356_ex.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "FLO_mountainrush$76561198031959356_ex.umap" (size 26641144), MD5 58E1D73
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_oceanassault$76561198031959356_flo.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "FLO_oceanassault$76561198031959356_flo.umap" (size 36312379), MD5 7435C49
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_oldtown$76561198031959356_c4.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_oldtown$76561198031959356_c4.umap" (size 61834056), MD5 7678AE7
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_OperationOctopusFLO$76561197992990559_cu.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_OperationOctopusFLO$76561197992990559_cu.umap" (size 102991671), MD5 5AAF70C
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_ParkingGarage$76561197966554631_ex.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "FLO_ParkingGarage$76561197966554631_ex.umap" (size 108556529), MD5 38CEC10
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_raincobblestone$76561198081835011_ac.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_raincobblestone$76561198081835011_ac.umap" (size 174249248), MD5 6446F05
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_Rural$76561197981154660_c4.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "FLO_Rural$76561197981154660_c4.umap" (size 101684487), MD5 791F29C
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_Ruralnight$76561197981154660_c4.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "FLO_Ruralnight$76561197981154660_c4.umap" (size 96097628), MD5 654F45A
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_Salsa$76561198013792110_cu.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_Salsa$76561198013792110_cu.umap" (size 64403797), MD5 6CD905E
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_sfarctic$76561198031959356_ac.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "FLO_sfarctic$76561198031959356_ac.umap" (size 48685062), MD5 56C13A5
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_siege$76561198031959356_ac.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "FLO_siege$76561198031959356_ac.umap" (size 47263193), MD5 5A23FAC
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_StalingradMohaaRemade$76561198032794882_ex.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_StalingradMohaaRemade$76561198032794882_ex.umap" (size 63214743), MD5 3385A52
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_supremacyfinal$76561198081835011_ac.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_supremacyfinal$76561198081835011_ac.umap" (size 136264821), MD5 6632B59
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_war$76561198031959356_c4.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_war$76561198031959356_c4.umap" (size 48841557), MD5 7AD0983
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_WoodlandOutpostNight$76561198010835208_de.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "FLO_WoodlandOutpostNight$76561198010835208_de.umap" (size 198947466), MD5 3D4911D
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_Woods$76561198010835208_cu.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_Woods$76561198010835208_cu.umap" (size 156151297), MD5 4713867
    Mon Sep 14 21:31:38 2015 - Client searching "C:\Program Files (x86)\Steam\steamapps\common\America's Army\AAPG\Binaries\..\AAGame\CookedPC\UserMadeMaps\*.umap" for maps
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_aa2mountainambush$76561198010830773_ac.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_aa2mountainambush$76561198010830773_ac.umap" (size 35988512), MD5 7933B5D
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_ArcticNight$76561198010764327_de.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_ArcticNight$76561198010764327_de.umap" (size 177594912), MD5 5A1BE34
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_BeerMeJunkyardPistols$76561197995560943_th.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "FLO_BeerMeJunkyardPistols$76561197995560943_th.umap" (size 79741434), MD5 344C6D4
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_CattleTrain$76561198002796166_c4.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_CattleTrain$76561198002796166_c4.umap" (size 31469075), MD5 1A3A8EF
    Mon Sep 14 21:31:38 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_Chemicalnightmare$76561198001869793_th.umap"
    Mon Sep 14 21:31:38 2015 - Custom map "flo_Chemicalnightmare$76561198001869793_th.umap" (size 104392312), MD5 3CA1A55
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_cobblestonefinal$76561198081835011_ex.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "flo_cobblestonefinal$76561198081835011_ex.umap" (size 111882818), MD5 59E6F8C
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_HiddenValley$76561198013927186_FLO.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "flo_HiddenValley$76561198013927186_FLO.umap" (size 37010961), MD5 4D8B9F1
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_MedCentre$76561197966554631_th.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "flo_MedCentre$76561197966554631_th.umap" (size 148824581), MD5 2D99EBD
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_MonasteryNight$76561198011331512_ex.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "flo_MonasteryNight$76561198011331512_ex.umap" (size 98936246), MD5 2B41843
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_mountainrush$76561198031959356_ex.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "FLO_mountainrush$76561198031959356_ex.umap" (size 26641144), MD5 58E1D73
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_oceanassault$76561198031959356_flo.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "FLO_oceanassault$76561198031959356_flo.umap" (size 36312379), MD5 7435C49
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_oldtown$76561198031959356_c4.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "flo_oldtown$76561198031959356_c4.umap" (size 61834056), MD5 7678AE7
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_OperationOctopusFLO$76561197992990559_cu.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "flo_OperationOctopusFLO$76561197992990559_cu.umap" (size 102991671), MD5 5AAF70C
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_ParkingGarage$76561197966554631_ex.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "FLO_ParkingGarage$76561197966554631_ex.umap" (size 108556529), MD5 38CEC10
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_raincobblestone$76561198081835011_ac.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "flo_raincobblestone$76561198081835011_ac.umap" (size 174249248), MD5 6446F05
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_Rural$76561197981154660_c4.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "FLO_Rural$76561197981154660_c4.umap" (size 101684487), MD5 791F29C
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_Ruralnight$76561197981154660_c4.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "FLO_Ruralnight$76561197981154660_c4.umap" (size 96097628), MD5 654F45A
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_Salsa$76561198013792110_cu.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "flo_Salsa$76561198013792110_cu.umap" (size 64403797), MD5 6CD905E
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_sfarctic$76561198031959356_ac.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "FLO_sfarctic$76561198031959356_ac.umap" (size 48685062), MD5 56C13A5
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_siege$76561198031959356_ac.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "FLO_siege$76561198031959356_ac.umap" (size 47263193), MD5 5A23FAC
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_StalingradMohaaRemade$76561198032794882_ex.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "flo_StalingradMohaaRemade$76561198032794882_ex.umap" (size 63214743), MD5 3385A52
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_supremacyfinal$76561198081835011_ac.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "flo_supremacyfinal$76561198081835011_ac.umap" (size 136264821), MD5 6632B59
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_war$76561198031959356_c4.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "flo_war$76561198031959356_c4.umap" (size 48841557), MD5 7AD0983
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\FLO_WoodlandOutpostNight$76561198010835208_de.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "FLO_WoodlandOutpostNight$76561198010835208_de.umap" (size 198947466), MD5 3D4911D
    Mon Sep 14 21:31:39 2015 - UMM Examining map file "..\AAGame\CookedPC\UserMadeMaps\flo_Woods$76561198010835208_cu.umap"
    Mon Sep 14 21:31:39 2015 - Custom map "flo_Woods$76561198010835208_cu.umap" (size 156151297), MD5 4713867
    Mon Sep 14 21:31:40 2015 - 0 bytes of compressed data (will expand to 0 bytes, 0 user made maps) received from 162.251.165.18
  • AchyJakeAchyJake Posts: 3Player
    STEAM WRAPPER LOADER
    Mon Sep 14 22:19:46 2015 - Failure setting terminate on heap corruption: 0
    Mon Sep 14 22:19:47 2015 - Steam SDK initialized, Wrapper Version 245.101414.1302, loading interfaces
    Mon Sep 14 22:19:47 2015 - Steam Apps Init Success!
    Mon Sep 14 22:19:50 2015 - Loader User Prefences not stored

    STEAM WRAPPER CLIENT
    Mon Sep 14 16:59:24 2015 - Command line ""C:\Program Files (x86)\Steam\steamapps\common\America's Army\AAPG\Binaries\Win32\AAGame.exe" "" "
    Mon Sep 14 16:59:24 2015 - Trying to initialize steam client.
    Mon Sep 14 16:59:24 2015 - Steam adjusted GCommandLineConnectionString is ""
    Mon Sep 14 16:59:24 2015 - Steam SDK initialized, Wrapper Version 245.101414.1302, loading interfaces
    Mon Sep 14 16:59:24 2015 - Steam Apps Init Success!
    Mon Sep 14 16:59:24 2015 - Failure setting terminate on heap corruption: 183
    Mon Sep 14 16:59:24 2015 - Steam Client Initialization completed.
    Mon Sep 14 16:59:55 2015 - New soldier profile created for "(null)" but not reloading data, just using shared.
    Mon Sep 14 16:59:55 2015 - Client searching "C:\Program Files (x86)\Steam\steamapps\common\America's Army\AAPG\Binaries\Win32\..\AAGame\CookedPC\UserMadeMaps\*.umap" for maps
    Mon Sep 14 16:59:55 2015 - Client searching "C:\Program Files (x86)\Steam\steamapps\common\America's Army\AAPG\Binaries\Win32\..\AAGame\CookedPC\UserMadeMaps\*.umap" for maps
    Mon Sep 14 17:00:26 2015 - 0 bytes of compressed data (will expand to 0 bytes, 0 user made maps) received from 4.79.145.100
    Mon Sep 14 17:01:11 2015 - Client searching "C:\Program Files (x86)\Steam\steamapps\common\America's Army\AAPG\Binaries\Win32\..\AAGame\CookedPC\UserMadeMaps\*.umap" for maps
    Mon Sep 14 17:06:37 2015 - SteamStoreFile - storing file "AAInput.ini", local file path "..\..\AAGame\Config\"
    Mon Sep 14 17:06:37 2015 - Cloud Total Storage bytes 1000000000, Bytes Available: 999967226
    Mon Sep 14 17:06:37 2015 - Steam Cloud - trying to store file "..\..\AAGame\Config\AAInput.ini"
    Mon Sep 14 17:06:37 2015 - Steam Cloud - finished with file "..\..\AAGame\Config\AAInput.ini" with failure File not found
    Mon Sep 14 17:06:37 2015 - Canceled auth ticket.

    Thank You for all your help ! !
  • AchyJakeAchyJake Posts: 3Player
    Verified my game files & it works . .
    Now I just need to figure out why no comms (hear or speak) . .
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