Game Support - America's Army Forum

Going back to the old version

LoganJackman — Sat, 19 Sep 2015 21:57:25 +0000

How to do it?

Problem with workshop missions

-]WoR-LaCozzaPazza — Sat, 19 Sep 2015 08:54:41 +0000

I need help guys, i cannot explore in singlemode workshop missions in this new version! I've subscribed all maps and them are installed on my pc. But when i try to run one of them in singlemode ("Explore this mission in single player mode") the game give this error:

"You cannot explore a subscribed Workshop map while it is still downloading"

But all Workshop maps are subscribed and installed on my pc, what's the problem?!

ps: Sorry for my bad english!

Game screen hold still while playing AAPG online

{FMZ}uxis — Sat, 12 Sep 2015 11:08:57 +0000

Hi Guys,

I really need your helps and give me some ideas in my situation.

After last update of Steam and NVIDIA (GTX750 2GB) driver to v355.82 my game screen suddenly hold still while playing AAPG for 15-30 seconds then it restart the screen play okay. During the time of holding, I could hear team mates speaking and also can move my solider.

I have reinstalled Steam and reinstalled the video driver again , but the problem keep still coming back.

I and using Windows 7 64bit, 8G Ram and SSD just for this game only. Plus I also get an error message as below:

Problem signature:
Problem Event Name: APPCRASH
Application Name: AALauncher32.exe
Application Version: 1.0.0.4
Application Timestamp: 55c0fa22
Fault Module Name: StackHash_c67a
Fault Module Version: 6.3.9600.17736
Fault Module Timestamp: 550f42c2
Exception Code: c0000374
Exception Offset: PCH_04_FROM_ntdll+0x0003CA2C
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 3076
Additional Information 1: c67a
Additional Information 2: c67a0dba1e8bca1c3132248225a8dee7
Additional Information 3: 6dc7
Additional Information 4: 6dc72b56fb831b8e15b7ec5ac11cd58b

What should I do about it? Any help from you is appreciated, otherwise I have to quit playing this game.

By the way no such problem in Call of Duty at all and it make me very frustrated.

{FMZ}uxis

Bug Report

[CLS]_.Memento.Mori — Fri, 18 Sep 2015 14:20:27 +0000

I was not able to report a bug via the usual way.
Version: Opt-In AAPG. (3 Sept. 2015)

- My crosshair is disappearing after being revived. Zooming in helps to get the crosshair back, if not, then switching to the pistol resolves my problem.

- Occasionally I remain in the prone position, for about 3 -5 seconds in a shaking movement, after being revived. This happens mostly on metal-like surfaces. (BDX Lockdown and BDX Shadowstep, the upper part between the red and blue staircase)

- Changing the MouseSensitivity in the AAInput.ini file to less than "=1.000000" i.e. "=0.700000" does not work anymore. When starting the game it sets the MouseSensitivity back to 1.000000.
(I like to use my mouse at its max. DPI)
* Not really a typical bug, but something that bugs me. *

Problem with opt-in - Having both versions

Bashar_al-Assad — Mon, 14 Sep 2015 10:37:15 +0000

So I changed the folder name of the open beta and downloaded the opt in.
In the opt in launcher, when I click launch game, I get a message box saying Ambiguous package name ... etc.
After I click ok around 80 times(after each "ok", a similar box appears with some different map names.) the game starts and works fine.
Clicking "ok "80 message boxes is not fun.

Forum Sig Logo question

IO_i_OI — Thu, 17 Sep 2015 17:17:52 +0000

I don't think we are allowed signature logos other than text on these forums, however, I am seeing some sig logo pics show up on my tablet when none shows on my PC Browser. I am not using the "mobile" version on my tablet or 3rd party forum browsers.

What's the deal? Is it an old cookie issue with the tablet?

I'm using Chrome for both PC and tablet.

Bug

noyne — Mon, 31 Aug 2015 04:53:34 +0000

When I update my Internet explorer 9 I always encounter "Ran Out Mermory" >.< I got 2 memory card and video card.. So What supposed to do?

unable to launch game

.shhfiftyfive- — Tue, 15 Sep 2015 21:12:17 +0000

so as i try to come back to play this game (open beta), it seems to not want to launch. it started out only 1/2 the time would fail, but now it's about 100% failure to launch.
-
i click the shortcut in steam library, or steam store page, or the shortcut on desktop, or the aalauncher exe in my steam folder...
-
the result is the launcher pops up on screen, starts trying to authenticate, but quickly disappears. instead of the launcher becoming fully operational it just disappears and instead, steam then throws a blank popup window at me (like the size you normally get to show steam sales when you first start steam). this one is blank and just says "steam - update news"
-
i tried verifying game files on steam game properties. i tried reinstalling completely. my steam is up to date too.. my drivers up to date. my os up to date.... pb install says is good.
-
is this a common issue? thinking maybe the next step is to reinstall steam?

Game Wont Load!!!!

[=TBV=]_Hegga — Sun, 13 Sep 2015 09:47:31 +0000

I can start the game and the video plays, it says waiting for Americas Army authentication results and the closes someone please help!!!

Enable Sights

DWT|WOLFODST117* — Tue, 11 Aug 2015 19:34:33 +0000

HI I NEED HELP ENABLING THE SIGHTS HOW CAN I DO THAT ON MMY SERVER

AALauncher cant login

-ptranger.pacman- — Thu, 03 Sep 2015 15:03:52 +0000

COnsequenttely when My game loads, after i tweaked it to open in administrator mode because steam couldn't open it, I can't see my name in the profile nor ay servers. Manual IP entry doesn't work also

what should I do

Computer is up to spec never had a problem with aapg normal version.

windows 7 ultimate

Lhr

Dem@n — Sun, 13 Sep 2015 08:53:56 +0000

LHR Euro servers experience an unusual high ping for all players and don't track stats and score.If you could look into it would be nice. 12 and 14 for sure don't track stats, 14 has the ping problems.

Connects to server then kicks me off

ChunkyMunky — Sat, 12 Sep 2015 23:06:42 +0000

I was playing earlier this afternoon. I took a break and came back. Now I can log in, do the training, and connect to servers, but after it connects the game drops me back to main menu.
I tried:
- log out and back in
- restart computer
- run test on pb

Wont Authorize with server

K!Dz.Skullhead-^!n$ — Sat, 12 Sep 2015 19:58:00 +0000

I have been having trouble joining any server with players on it, i click on server it loads then when i "press any button" i get in the server and the game freezes, i can hear people talking on Voip but when i press tab i see alot of players on spec when they are actually on a team. My in game name appears as Player to me, i get kicked from server within 25-35 sec without warning. now when i ask players in the server was there a msg with the kick they say that i was not authorized with the server.

I have done the following to attempt to fix.

1) Fresh reinstall of game
2) PB Setup and update
3) Changed account password ( incase its a problem with authorization)
4) Opened ports below for AAPG and PB
UDP 9987
UDP 7778
UDP 8765
UDP 8778
TCP/UDP 27000-27030

I still have the same problem.

What i found out was that if i join an empty server i can make it to the team selection and play but i have to wait until people join me.

Hope there is a solution to this, ill post some pics in order to show u what happens.

Cant see the red dot when i zoom in with any scope

Jxkillah — Fri, 11 Sep 2015 19:38:58 +0000

Hello guys,

I cant see anything when i am zoom in with any scope.. wit the snipers i see a black screen when im zoom in , and with the rifles i see no red dot... please help me

How to change e mail when game is set to auto log in

-GuNS-Wolf — Wed, 09 Sep 2015 22:51:37 +0000

Title says it all

Points accumulation system failling?

-pR|speT. — Mon, 07 Sep 2015 12:32:23 +0000

For the last week i've seen that for several time, i finish the day with an amount of points, and in the next day, they were gone... is there any problem with it?

In-game chat not working

Ten24Ranger — Tue, 08 Sep 2015 23:27:38 +0000

For some reason I cannot be heard in-game. I have voip activated, key assigned, and my name lights up when I use it. It's just that no once can hear me. Right now I have it set on default as when I tried to set it to other settings I lost all sound in the game. Any and all suggestions would be appreciate and will be tried until all options have been exhausted. Thanks in advance!!!!!

Windows 10 Nvidia users with poor performance:

TheTots — Tue, 25 Aug 2015 00:43:59 +0000

I've been having performance issues not only on our game, but on several others I was playing fine before changing to W10.

Naturally I assumed it was due to W10, but it seems to really be an Nvidia driver issue. At Beta Tester Hawkeye's suggestion I rolled back to the 353.30 drivers and POW back to normal.

Worth trying for any of you with issues.